Telephony Data Collection – English

CrowdGen by Appen
Join CrowdGen as we’re launching an exciting new AI Project focused on building a high-quality dataset. We’re looking for skilled telephony data collector.
You will be calling a customer service line and having a conversation depending on your given scenario
To be a successful contributor to this project, you should:
– Native in English
– Have strong verbal communication skills and the ability to conduct natural conversations.
– Be comfortable following detailed scenarios and applying conversation guidelines accurately.
– Demonstrate active listening and respond appropriately to customer service prompts.
– Pay close attention to detail to ensure all required conversation elements are covered.
– Be reliable, with the ability to complete assigned calls within the expected timeframe.
– Have access to a phone line and a quiet environment to ensure clear call recordings.
– (Preferred) Prior experience in customer service, call centers, or similar communication-based roles.-
Why Join?
Enjoy the perks of a flexible, remote role:
– Flexible Schedule: Work part-time on your terms
– Work Anywhere: Skip the commute, work with just a laptop and internet connection.
– Collaborate with a diverse, global team
Task and Payment Summary
Actual Task: Complete 1–2 phone calls, each approximately 7 minutes in duration.
Post-Call Task: Spend an additional 3–8 minutes documenting call information.
Estimated Time per Call: 10–15 minutes total.
Payment: $15 per successfully completed and recorded call.
Earnings Potential: Given the short duration of each call, you may complete several calls within an hour.

Compensation is calculated based on the number of successfully completed calls (units).
Note: Payment details are subject to change following the pilot phase. 
This role is a project-based opportunity with CrowdGen, where you will join the CrowdGen Community as an Independent Contractor. If selected, you will receive an email from CrowdGen regarding the creation of an account using your application email address.

You will need to log in to this account and reset the password, complete the setup requirements, and proceed with your application for this project-based role.
To help ensure a successful application for this project, please consider selecting English as your native language when setting up your CrowdGen account.
 
Also, kindly set English as your primary language in this application form.
Interested?. Apply now and help shape the future of AI-driven world!
Salary/ Pay rate is based on $USD.

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