Regional Asset Manager

The Housing Authority of the City of Camden (HACC) is seeking a full-time Regional Asset Manager as part of the Public Housing Program.

Join our team today and immerse yourself in a rewarding career for years to come!

The Asset Management Department is responsible for effectively managing over 1,419 units owned and operated by the Housing Authority and is responsible for the centralized screening and selection of the Housing Authority’s public housing residents.

The services provided above assist low-income families and individuals who may include the homeless, elderly or disabled. All activities must support HACC’s mission, strategic goals, and objectives.

This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

The ideal candidate for this role should have superior organizational skills, great attention to detail and motivational qualities.

Salary range: Negotiable

Successful candidates will be subject to satisfactory drug and criminal background screenings before hiring.

Please note that we are an equal employment opportunities employer.

Required Qualifications and Education:

• The minimum educational qualification required to be a Regional Asset Manager is a graduate from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred. A minimum of ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable. An equivalent combination of education and experience may be considered.

• Must possess at least one (1) of the following three (3) certifications when hired or promoted, and must possess all three (3) certifications within twelve (12) months of placement. All certifications must be acquired within 18 months:

1. Rental Assistance Demonstration (RAD) Certification
2. PH Management Certification

• Low Income Housing Tax Credit Specialist Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.
• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

• Must possess a valid driver’s license and be insurable under the Housing Authority’s plan.

The Housing Authority of the City of Camden offers a competitive starting salary. Interested and qualified candidates may apply in confidence by submitting a cover letter, resume and compensation requirements to the Career Center located in the ADP link below.

HOUSING AUTHORITY OF THE CITY OF CAMDEN

JOB DESCRIPTION

POSITION TITLE: Regional Asset Manager

DEPARTMENT: Asset Management

REPORTS TO: Deputy Executive Director

Employment Status: Regular Full-time

40 hours per week

Union Status: Non Union

FLSA Status: Non-Exempt

SUMMARY: This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Supports all Housing Authority departments in position’s capacity.
• Manages property portfolio to achieve overall HACC quality, occupancy, cost and revenue goals. Provides overall portfolio analysis and risk mitigation activities to the Executive Director or their designee.
• Manages overall property functions for Housing Authority properties to include maintenance and upkeep of all buildings, environmental systems and grounds, and total financial administration. Partners with internal and external resources to maintain high levels of property performance and standards.
• Obtains timely reports from property management operations, constructions activities, and develops watch list for each site to ensure compliance with HACC operational goals. Analyzes data for quality and sufficiency, conducts quarterly evaluations of the entire portfolio, prepares recommendations for internal watch-list, and prioritizes actions.

• Provides monthly report to Deputy Executive Director on each property’s status to meet PHAS/MASS requirements.

• Prepares various reports required by the housing authority and the U.S. Department of Housing & Urban Development (HUD) including MASS certification and coordinating all other PHAS related responsibilities, including but not limited to coordination of REAC Inspections.

• Reviews and approves detailed goals for each property. Ensures property level goals support overall HACC portfolio goals.
• Evaluate capital improvements that will enhance the value of the portfolio.
• Ensures all housing communities are maintained and managed in compliance with prescribed health and safety conditions. Ensures exterior and grounds of properties are visually attractive and safe.
• Directs, supervises, and leads property management staff. Maintains performance standards. Oversees time and attendance of direct reports and addresses performance concerns. Trains and coaches property management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Initiates any corrective steps to modify or correct performance problems.
• Maintains positive management/resident relations through the resident association officers and members. Meets regularly with property managers, resident association and members to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
• Ensures the development and maintenance of consistent inspection schedules for the community facilities and grounds with each property manager maintenance superintendent. Helps identify improvement areas and provides assistance in developing measurable plans of action for accomplishing the work. Exercises prudence in budget planning in accordance with Asset Based Budgeting and administration.
• Oversees the continued monitoring of unit interior inspections to ensure adherence to an annualized schedule that complies with established HACC policies and procedures.
• Trains and mentors on-site staff to follow established Housing Authority policies and procedures when dealing with unit residents. Ensures policies and procedures comply with legal precedent and cases regarding residents and violations of lease terms and provisions.
• Monitors availability of specialized maintenance services or contractor-provided services to decrease maintenance wait time and increase unit turnaround. Maintains a vacancy preparation / control schedule that complies with HACC established unit turnaround time. Uses needs assessment and budget availability to maximize maintenance dollars.
• Oversees the development of site operating budgets in conjunction with each property manager for review by the Chief Financial Officer and Deputy Executive Director. Monitors the actual versus budgeted expenditures for all sites monthly to ensure budgetary control.

• Work with property managers to develop, review, revise and approve property budgets and capital plans.

• Ensures that all property sites meet established PHAS indicators.

• Prepares correspondence dealing with housing developments and programs.

• Establishes and maintains essential records and files.

• Updates and maintains the Housing Authority’s Annual/5-year Plan, including coordinating and conducting hearings/meetings.

• Researches, coordinates and develops program cyclical functions/requirements, including but not limited to flat rents, utility allowances, etc.

• Analyzes operational problems brought to light through studies and requests and conducts hearings for various agency plans and complies and interprets data including monitoring, implementing and distributing HUD and other related mandates, regulations, and updates (i.e. Fair Housing, PIH Notices, etc.).

• Performs Quality Control (QC) Field Inspections in order to assure accuracy of the monthly PPRs and holds AMPs accountable to the same.

• Assists in monitoring and coordinating activity related to the HUD Secured Systems, EIV, and IMS-PIC data.

• Assesses new administrative ideas and approaches and keeps the housing authority informed of changes as it relates to changes affecting the public housing program with reporting methods to the Public Housing Assessment Systems (PHAS) and MASS certification.

• Attends board meetings, conferences, trainings and seminars.

• Demonstrate the ability to make effective, decisive, performance-driven, management decisions within a fiscally challenging environment.

• Assume a critical leadership role in a position with ever-increasing responsibilities and “24/7” demands in regard to emergency calls, etc.

• Experience with Mixed-Finance Public Housing Developments, Rental Assistance Demonstration (RAD) and Low Income Housing Tax Credits (LIHTC).

• Represent the HACC with professional integrity and sound judgment.

• Apply developed written and oral communication skills and strong knowledge of HUD rules and regulations pertaining to public housing and all applicable HACC policies, procedures, union contracts rules and administrative practices.

• Review applications for new employee hire, participate in the interview process and make recommendations for new hire(s).

• Effectively supervises the site-based and other assigned staff so that the measurable objectives listed above are met. Provides clear direction and guidance on staff assignments. Completes annual, written, employee performance evaluations. Must be able to make decisions on staff needs based upon the site’s budget, including working with the HACC Human Resource Department.

• Assist in enforcing HACC policies, including existing local collective bargaining agreements for represented employees.

• Responsible for the overall positive curb appeal and marketability of the property and oversees the maintenance of all facilities, buildings, and grounds to ensure compliance with UPCS. Routinely, often daily, tours the site to inspect grounds and buildings. Must address deficiencies within a timely fashion.

• Oversees site-based waiting list and all necessary requirements for processing of new admissions and performs new move-in orientations. Conducts applicant hearings, when applicable.

• Oversees the annual reexamination of resident household income to determine monthly rental payments, aggressively monitoring all monies owed under repayment agreements.

• Oversees the collection of rent (either at local banks or at the site) and all attendant issues.

• Enforces the HACC’s Residential Lease by methods ranging from educational flyers, discussions at community meetings, reminders, “notices to cease”, to the eviction process. Pursues evictions when documented evidence is provided that a family has violated HACC’s “One Strike” Policy or other lease violations. Prepares comprehensive documentation in support of lease termination actions, attends court during eviction proceedings and frequently acts as a witness.

• Monitors “move-out” and schedules the preparation of vacant units to ensure timely unit turnaround.

• Works closely with HACC’s Security Department and Camden County Police Department and various law enforcement agencies to mutually develop anti-crime measures, including contacting law enforcement to respond to site-specific safety concerns and issues.

• Maintains complete and accurate resident files and records.

• Routinely produces clear, accurate, timely, and informative monthly management reports.

• Maintains a cooperative relationship with the site’s resident association; communicates regularly with resident leadership regarding HACC policies and programs and receives and forwards resident’s “feedback”; provides technical assistance and support to the resident organization.

• Pursues revenue enhancement and cost-cutting opportunities at the property.

• Develops a secure and well-organized supply room and procures materials and services within a specific threshold; follows all HACC, State and Federal procurement rules.

• Maintains awareness of major socio-economic problems of residents and makes appropriate interventions and referrals to outside agencies. Within budget constraints, promotes partnering with outside service providers and makes available a comprehensive list of services and programs in the surrounding community.

• Supervise the ordering of material/supplies and approve all requisitions at site level.

• Develop and maintain site’s community center, particularly the afterschool and summer programs.

• Participate in labor agreement negotiations when necessary. Recommend revisions or deletions to collective bargaining agreements if/when effects inefficient operations to site.

• Provides managerial and budgetary information which impacts the efficient operation of the site during collective bargaining negotiations and may be designated to represent the Property Managers on the management negotiations team.

• Attends various workshops, meetings (including city and community) and Board of Commissioners meetings.

• Knowledge of Computer Skills, Data Entry, Microsoft Office Skills.
• Performs other related duties as assigned

REQUIREMENTS AND PERFORMANCE GOALS:

• Complete 100% of required annual unit and system inspections with appropriate follow-up actions, in compliance with HUD’s NSPIRE Physical Inspection Standards.

• Complete all required weekly, monthly or other periodic inspections for warranties and manufacturers’ specifications.

• Abate or correct 100% of emergency work orders within 24 hours.

• Overall responsibility for the operational and financial health of all public housing properties.

• Effectively supervises the site-based management and maintenance personnel.

• Takes steps to ensure that the property receives a score of 70 or above as a result of the independent NSPIRE inspection.

• Takes all appropriate action to limit the number of vacancies to less than 5% and total unit turnaround time to no more than 20 days.

• Ensures that routine work orders are completed on average in 20 days.

• Effectively enforces HACC’s Rent Collection Policy and ensures that at least 95% of monthly rents charged are collected from residents.

• Takes steps to ensure that 100% of required annual re-examinations are completed on time.

• Actively pursues evictions when documented evidence is available that a family has violated the HACC residential lease agreement and the Authority’s One Strike and You’re Out Policy.

• Routinely produces clear, accurate, timely, and informative monthly management and financial reports.

• Selects and assigns units to new residents in compliance with all HACC and HUD rules and regulations.

• Maintains complete and accurate applicant and resident files that are in compliance with all HUD requirements.

• Effectively monitors property operations budget so that budget versus actual figures at the end of the fiscal year shows no more than a 5% negative variance.

• Effectively monitor and implement property’s capital improvement budget.

• Completes 100% of annual, written performance evaluations on all direct reports and ensures that all property staff is evaluated on an annual basis. Knowledge Methods and techniques of job development and client placement.

• Proficient in MS Office Applications, Word, Excel, Power Point, Outlook, Tenmast (or other similar property management software)and Internet.

• Effective verbal and written communication skills.
• Effective time management skills.
• Ability to prepare reports and official correspondence and maintain essential records and files.

• Ability to speak before large and varied groups of people and lead discussions.
• Strong analytical skills.
• Knowledgeable in the economic and demographic conditions in each market and market trends.
• Team oriented, approachable and strong networking and leadership skills.
• Ability to work independently and to make recommendations to Executive staff and Board Commissioners.
• Ability to read, write, speak understand and communicate in English sufficiently to perform the duties of this position.
• Ability to understand, remember and carry out oral and written directions.
• Ability to work harmoniously with associates and others. Responsible for courteous, efficient response at all times.

MINIMUM TRAINING AND EXPERIENCE:

• Graduation from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred.

• Minimum ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable.

• Must possess at least one (1) of the following two (2) certifications when hired or promoted, and must possess both certifications within twelve (12) months of placement. Failure to possess both certifications after 1 year in the position will result in termination:

1. Public Housing Management (PHM) Certification
2. Low Income Housing Tax Credit (LIHTC) Certification
3. Rental Assistance Demonstration (RAD) Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.

• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

SUPERVISORY RESPONSIBILITIES: Supervise site staff as assigned.

LANGUAGE SKILLS: Ability to read a limited number of two and three-syllable words and basic numbers. Ability to speak simple sentences.

MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed and involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

NEW JERSEY RESIDENCY LAW: Pursuant to “New Jersey First Act,” N.J.S.A. 52:14-7 (P.L. 2011, Chapter 70), effective September 1, 2011 all newly hired employees of State and local government must reside in the State of New Jersey, unless exempted under the law. If you do not reside in New Jersey, you have one year after the date of hire to relocate your residence to New Jersey. If you not do so, you are subject to removal from your office, position or employment.

This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.

I, __________________________________________ have read the above job description for my position, I fully understand the contents, and I shall perform these duties to the best of my ability.

Employee Signature ____________________________ Date: ______________

Regional Asset Manager

The Housing Authority of the City of Camden (HACC) is seeking a full-time Regional Asset Manager as part of the Public Housing Program.

Join our team today and immerse yourself in a rewarding career for years to come!

The Asset Management Department is responsible for effectively managing over 1,419 units owned and operated by the Housing Authority and is responsible for the centralized screening and selection of the Housing Authority’s public housing residents.

The services provided above assist low-income families and individuals who may include the homeless, elderly or disabled. All activities must support HACC’s mission, strategic goals, and objectives.

This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

The ideal candidate for this role should have superior organizational skills, great attention to detail and motivational qualities.

Salary range: Negotiable

Successful candidates will be subject to satisfactory drug and criminal background screenings before hiring.

Please note that we are an equal employment opportunities employer.

Required Qualifications and Education:

• The minimum educational qualification required to be a Regional Asset Manager is a graduate from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred. A minimum of ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable. An equivalent combination of education and experience may be considered.

• Must possess at least one (1) of the following three (3) certifications when hired or promoted, and must possess all three (3) certifications within twelve (12) months of placement. All certifications must be acquired within 18 months:

1. Rental Assistance Demonstration (RAD) Certification
2. PH Management Certification

• Low Income Housing Tax Credit Specialist Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.
• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

• Must possess a valid driver’s license and be insurable under the Housing Authority’s plan.

The Housing Authority of the City of Camden offers a competitive starting salary. Interested and qualified candidates may apply in confidence by submitting a cover letter, resume and compensation requirements to the Career Center located in the ADP link below.

HOUSING AUTHORITY OF THE CITY OF CAMDEN

JOB DESCRIPTION

POSITION TITLE: Regional Asset Manager

DEPARTMENT: Asset Management

REPORTS TO: Deputy Executive Director

Employment Status: Regular Full-time

40 hours per week

Union Status: Non Union

FLSA Status: Non-Exempt

SUMMARY: This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Supports all Housing Authority departments in position’s capacity.
• Manages property portfolio to achieve overall HACC quality, occupancy, cost and revenue goals. Provides overall portfolio analysis and risk mitigation activities to the Executive Director or their designee.
• Manages overall property functions for Housing Authority properties to include maintenance and upkeep of all buildings, environmental systems and grounds, and total financial administration. Partners with internal and external resources to maintain high levels of property performance and standards.
• Obtains timely reports from property management operations, constructions activities, and develops watch list for each site to ensure compliance with HACC operational goals. Analyzes data for quality and sufficiency, conducts quarterly evaluations of the entire portfolio, prepares recommendations for internal watch-list, and prioritizes actions.

• Provides monthly report to Deputy Executive Director on each property’s status to meet PHAS/MASS requirements.

• Prepares various reports required by the housing authority and the U.S. Department of Housing & Urban Development (HUD) including MASS certification and coordinating all other PHAS related responsibilities, including but not limited to coordination of REAC Inspections.

• Reviews and approves detailed goals for each property. Ensures property level goals support overall HACC portfolio goals.
• Evaluate capital improvements that will enhance the value of the portfolio.
• Ensures all housing communities are maintained and managed in compliance with prescribed health and safety conditions. Ensures exterior and grounds of properties are visually attractive and safe.
• Directs, supervises, and leads property management staff. Maintains performance standards. Oversees time and attendance of direct reports and addresses performance concerns. Trains and coaches property management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Initiates any corrective steps to modify or correct performance problems.
• Maintains positive management/resident relations through the resident association officers and members. Meets regularly with property managers, resident association and members to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
• Ensures the development and maintenance of consistent inspection schedules for the community facilities and grounds with each property manager maintenance superintendent. Helps identify improvement areas and provides assistance in developing measurable plans of action for accomplishing the work. Exercises prudence in budget planning in accordance with Asset Based Budgeting and administration.
• Oversees the continued monitoring of unit interior inspections to ensure adherence to an annualized schedule that complies with established HACC policies and procedures.
• Trains and mentors on-site staff to follow established Housing Authority policies and procedures when dealing with unit residents. Ensures policies and procedures comply with legal precedent and cases regarding residents and violations of lease terms and provisions.
• Monitors availability of specialized maintenance services or contractor-provided services to decrease maintenance wait time and increase unit turnaround. Maintains a vacancy preparation / control schedule that complies with HACC established unit turnaround time. Uses needs assessment and budget availability to maximize maintenance dollars.
• Oversees the development of site operating budgets in conjunction with each property manager for review by the Chief Financial Officer and Deputy Executive Director. Monitors the actual versus budgeted expenditures for all sites monthly to ensure budgetary control.

• Work with property managers to develop, review, revise and approve property budgets and capital plans.

• Ensures that all property sites meet established PHAS indicators.

• Prepares correspondence dealing with housing developments and programs.

• Establishes and maintains essential records and files.

• Updates and maintains the Housing Authority’s Annual/5-year Plan, including coordinating and conducting hearings/meetings.

• Researches, coordinates and develops program cyclical functions/requirements, including but not limited to flat rents, utility allowances, etc.

• Analyzes operational problems brought to light through studies and requests and conducts hearings for various agency plans and complies and interprets data including monitoring, implementing and distributing HUD and other related mandates, regulations, and updates (i.e. Fair Housing, PIH Notices, etc.).

• Performs Quality Control (QC) Field Inspections in order to assure accuracy of the monthly PPRs and holds AMPs accountable to the same.

• Assists in monitoring and coordinating activity related to the HUD Secured Systems, EIV, and IMS-PIC data.

• Assesses new administrative ideas and approaches and keeps the housing authority informed of changes as it relates to changes affecting the public housing program with reporting methods to the Public Housing Assessment Systems (PHAS) and MASS certification.

• Attends board meetings, conferences, trainings and seminars.

• Demonstrate the ability to make effective, decisive, performance-driven, management decisions within a fiscally challenging environment.

• Assume a critical leadership role in a position with ever-increasing responsibilities and “24/7” demands in regard to emergency calls, etc.

• Experience with Mixed-Finance Public Housing Developments, Rental Assistance Demonstration (RAD) and Low Income Housing Tax Credits (LIHTC).

• Represent the HACC with professional integrity and sound judgment.

• Apply developed written and oral communication skills and strong knowledge of HUD rules and regulations pertaining to public housing and all applicable HACC policies, procedures, union contracts rules and administrative practices.

• Review applications for new employee hire, participate in the interview process and make recommendations for new hire(s).

• Effectively supervises the site-based and other assigned staff so that the measurable objectives listed above are met. Provides clear direction and guidance on staff assignments. Completes annual, written, employee performance evaluations. Must be able to make decisions on staff needs based upon the site’s budget, including working with the HACC Human Resource Department.

• Assist in enforcing HACC policies, including existing local collective bargaining agreements for represented employees.

• Responsible for the overall positive curb appeal and marketability of the property and oversees the maintenance of all facilities, buildings, and grounds to ensure compliance with UPCS. Routinely, often daily, tours the site to inspect grounds and buildings. Must address deficiencies within a timely fashion.

• Oversees site-based waiting list and all necessary requirements for processing of new admissions and performs new move-in orientations. Conducts applicant hearings, when applicable.

• Oversees the annual reexamination of resident household income to determine monthly rental payments, aggressively monitoring all monies owed under repayment agreements.

• Oversees the collection of rent (either at local banks or at the site) and all attendant issues.

• Enforces the HACC’s Residential Lease by methods ranging from educational flyers, discussions at community meetings, reminders, “notices to cease”, to the eviction process. Pursues evictions when documented evidence is provided that a family has violated HACC’s “One Strike” Policy or other lease violations. Prepares comprehensive documentation in support of lease termination actions, attends court during eviction proceedings and frequently acts as a witness.

• Monitors “move-out” and schedules the preparation of vacant units to ensure timely unit turnaround.

• Works closely with HACC’s Security Department and Camden County Police Department and various law enforcement agencies to mutually develop anti-crime measures, including contacting law enforcement to respond to site-specific safety concerns and issues.

• Maintains complete and accurate resident files and records.

• Routinely produces clear, accurate, timely, and informative monthly management reports.

• Maintains a cooperative relationship with the site’s resident association; communicates regularly with resident leadership regarding HACC policies and programs and receives and forwards resident’s “feedback”; provides technical assistance and support to the resident organization.

• Pursues revenue enhancement and cost-cutting opportunities at the property.

• Develops a secure and well-organized supply room and procures materials and services within a specific threshold; follows all HACC, State and Federal procurement rules.

• Maintains awareness of major socio-economic problems of residents and makes appropriate interventions and referrals to outside agencies. Within budget constraints, promotes partnering with outside service providers and makes available a comprehensive list of services and programs in the surrounding community.

• Supervise the ordering of material/supplies and approve all requisitions at site level.

• Develop and maintain site’s community center, particularly the afterschool and summer programs.

• Participate in labor agreement negotiations when necessary. Recommend revisions or deletions to collective bargaining agreements if/when effects inefficient operations to site.

• Provides managerial and budgetary information which impacts the efficient operation of the site during collective bargaining negotiations and may be designated to represent the Property Managers on the management negotiations team.

• Attends various workshops, meetings (including city and community) and Board of Commissioners meetings.

• Knowledge of Computer Skills, Data Entry, Microsoft Office Skills.
• Performs other related duties as assigned

REQUIREMENTS AND PERFORMANCE GOALS:

• Complete 100% of required annual unit and system inspections with appropriate follow-up actions, in compliance with HUD’s NSPIRE Physical Inspection Standards.

• Complete all required weekly, monthly or other periodic inspections for warranties and manufacturers’ specifications.

• Abate or correct 100% of emergency work orders within 24 hours.

• Overall responsibility for the operational and financial health of all public housing properties.

• Effectively supervises the site-based management and maintenance personnel.

• Takes steps to ensure that the property receives a score of 70 or above as a result of the independent NSPIRE inspection.

• Takes all appropriate action to limit the number of vacancies to less than 5% and total unit turnaround time to no more than 20 days.

• Ensures that routine work orders are completed on average in 20 days.

• Effectively enforces HACC’s Rent Collection Policy and ensures that at least 95% of monthly rents charged are collected from residents.

• Takes steps to ensure that 100% of required annual re-examinations are completed on time.

• Actively pursues evictions when documented evidence is available that a family has violated the HACC residential lease agreement and the Authority’s One Strike and You’re Out Policy.

• Routinely produces clear, accurate, timely, and informative monthly management and financial reports.

• Selects and assigns units to new residents in compliance with all HACC and HUD rules and regulations.

• Maintains complete and accurate applicant and resident files that are in compliance with all HUD requirements.

• Effectively monitors property operations budget so that budget versus actual figures at the end of the fiscal year shows no more than a 5% negative variance.

• Effectively monitor and implement property’s capital improvement budget.

• Completes 100% of annual, written performance evaluations on all direct reports and ensures that all property staff is evaluated on an annual basis. Knowledge Methods and techniques of job development and client placement.

• Proficient in MS Office Applications, Word, Excel, Power Point, Outlook, Tenmast (or other similar property management software)and Internet.

• Effective verbal and written communication skills.
• Effective time management skills.
• Ability to prepare reports and official correspondence and maintain essential records and files.

• Ability to speak before large and varied groups of people and lead discussions.
• Strong analytical skills.
• Knowledgeable in the economic and demographic conditions in each market and market trends.
• Team oriented, approachable and strong networking and leadership skills.
• Ability to work independently and to make recommendations to Executive staff and Board Commissioners.
• Ability to read, write, speak understand and communicate in English sufficiently to perform the duties of this position.
• Ability to understand, remember and carry out oral and written directions.
• Ability to work harmoniously with associates and others. Responsible for courteous, efficient response at all times.

MINIMUM TRAINING AND EXPERIENCE:

• Graduation from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred.

• Minimum ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable.

• Must possess at least one (1) of the following two (2) certifications when hired or promoted, and must possess both certifications within twelve (12) months of placement. Failure to possess both certifications after 1 year in the position will result in termination:

1. Public Housing Management (PHM) Certification
2. Low Income Housing Tax Credit (LIHTC) Certification
3. Rental Assistance Demonstration (RAD) Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.

• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

SUPERVISORY RESPONSIBILITIES: Supervise site staff as assigned.

LANGUAGE SKILLS: Ability to read a limited number of two and three-syllable words and basic numbers. Ability to speak simple sentences.

MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed and involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

NEW JERSEY RESIDENCY LAW: Pursuant to “New Jersey First Act,” N.J.S.A. 52:14-7 (P.L. 2011, Chapter 70), effective September 1, 2011 all newly hired employees of State and local government must reside in the State of New Jersey, unless exempted under the law. If you do not reside in New Jersey, you have one year after the date of hire to relocate your residence to New Jersey. If you not do so, you are subject to removal from your office, position or employment.

This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.

I, __________________________________________ have read the above job description for my position, I fully understand the contents, and I shall perform these duties to the best of my ability.

Employee Signature ____________________________ Date: ______________

Regional Asset Manager

The Housing Authority of the City of Camden (HACC) is seeking a full-time Regional Asset Manager as part of the Public Housing Program.

Join our team today and immerse yourself in a rewarding career for years to come!

The Asset Management Department is responsible for effectively managing over 1,419 units owned and operated by the Housing Authority and is responsible for the centralized screening and selection of the Housing Authority’s public housing residents.

The services provided above assist low-income families and individuals who may include the homeless, elderly or disabled. All activities must support HACC’s mission, strategic goals, and objectives.

This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

The ideal candidate for this role should have superior organizational skills, great attention to detail and motivational qualities.

Salary range: Negotiable

Successful candidates will be subject to satisfactory drug and criminal background screenings before hiring.

Please note that we are an equal employment opportunities employer.

Required Qualifications and Education:

• The minimum educational qualification required to be a Regional Asset Manager is a graduate from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred. A minimum of ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable. An equivalent combination of education and experience may be considered.

• Must possess at least one (1) of the following three (3) certifications when hired or promoted, and must possess all three (3) certifications within twelve (12) months of placement. All certifications must be acquired within 18 months:

1. Rental Assistance Demonstration (RAD) Certification
2. PH Management Certification

• Low Income Housing Tax Credit Specialist Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.
• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

• Must possess a valid driver’s license and be insurable under the Housing Authority’s plan.

The Housing Authority of the City of Camden offers a competitive starting salary. Interested and qualified candidates may apply in confidence by submitting a cover letter, resume and compensation requirements to the Career Center located in the ADP link below.

HOUSING AUTHORITY OF THE CITY OF CAMDEN

JOB DESCRIPTION

POSITION TITLE: Regional Asset Manager

DEPARTMENT: Asset Management

REPORTS TO: Deputy Executive Director

Employment Status: Regular Full-time

40 hours per week

Union Status: Non Union

FLSA Status: Non-Exempt

SUMMARY: This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Supports all Housing Authority departments in position’s capacity.
• Manages property portfolio to achieve overall HACC quality, occupancy, cost and revenue goals. Provides overall portfolio analysis and risk mitigation activities to the Executive Director or their designee.
• Manages overall property functions for Housing Authority properties to include maintenance and upkeep of all buildings, environmental systems and grounds, and total financial administration. Partners with internal and external resources to maintain high levels of property performance and standards.
• Obtains timely reports from property management operations, constructions activities, and develops watch list for each site to ensure compliance with HACC operational goals. Analyzes data for quality and sufficiency, conducts quarterly evaluations of the entire portfolio, prepares recommendations for internal watch-list, and prioritizes actions.

• Provides monthly report to Deputy Executive Director on each property’s status to meet PHAS/MASS requirements.

• Prepares various reports required by the housing authority and the U.S. Department of Housing & Urban Development (HUD) including MASS certification and coordinating all other PHAS related responsibilities, including but not limited to coordination of REAC Inspections.

• Reviews and approves detailed goals for each property. Ensures property level goals support overall HACC portfolio goals.
• Evaluate capital improvements that will enhance the value of the portfolio.
• Ensures all housing communities are maintained and managed in compliance with prescribed health and safety conditions. Ensures exterior and grounds of properties are visually attractive and safe.
• Directs, supervises, and leads property management staff. Maintains performance standards. Oversees time and attendance of direct reports and addresses performance concerns. Trains and coaches property management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Initiates any corrective steps to modify or correct performance problems.
• Maintains positive management/resident relations through the resident association officers and members. Meets regularly with property managers, resident association and members to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
• Ensures the development and maintenance of consistent inspection schedules for the community facilities and grounds with each property manager maintenance superintendent. Helps identify improvement areas and provides assistance in developing measurable plans of action for accomplishing the work. Exercises prudence in budget planning in accordance with Asset Based Budgeting and administration.
• Oversees the continued monitoring of unit interior inspections to ensure adherence to an annualized schedule that complies with established HACC policies and procedures.
• Trains and mentors on-site staff to follow established Housing Authority policies and procedures when dealing with unit residents. Ensures policies and procedures comply with legal precedent and cases regarding residents and violations of lease terms and provisions.
• Monitors availability of specialized maintenance services or contractor-provided services to decrease maintenance wait time and increase unit turnaround. Maintains a vacancy preparation / control schedule that complies with HACC established unit turnaround time. Uses needs assessment and budget availability to maximize maintenance dollars.
• Oversees the development of site operating budgets in conjunction with each property manager for review by the Chief Financial Officer and Deputy Executive Director. Monitors the actual versus budgeted expenditures for all sites monthly to ensure budgetary control.

• Work with property managers to develop, review, revise and approve property budgets and capital plans.

• Ensures that all property sites meet established PHAS indicators.

• Prepares correspondence dealing with housing developments and programs.

• Establishes and maintains essential records and files.

• Updates and maintains the Housing Authority’s Annual/5-year Plan, including coordinating and conducting hearings/meetings.

• Researches, coordinates and develops program cyclical functions/requirements, including but not limited to flat rents, utility allowances, etc.

• Analyzes operational problems brought to light through studies and requests and conducts hearings for various agency plans and complies and interprets data including monitoring, implementing and distributing HUD and other related mandates, regulations, and updates (i.e. Fair Housing, PIH Notices, etc.).

• Performs Quality Control (QC) Field Inspections in order to assure accuracy of the monthly PPRs and holds AMPs accountable to the same.

• Assists in monitoring and coordinating activity related to the HUD Secured Systems, EIV, and IMS-PIC data.

• Assesses new administrative ideas and approaches and keeps the housing authority informed of changes as it relates to changes affecting the public housing program with reporting methods to the Public Housing Assessment Systems (PHAS) and MASS certification.

• Attends board meetings, conferences, trainings and seminars.

• Demonstrate the ability to make effective, decisive, performance-driven, management decisions within a fiscally challenging environment.

• Assume a critical leadership role in a position with ever-increasing responsibilities and “24/7” demands in regard to emergency calls, etc.

• Experience with Mixed-Finance Public Housing Developments, Rental Assistance Demonstration (RAD) and Low Income Housing Tax Credits (LIHTC).

• Represent the HACC with professional integrity and sound judgment.

• Apply developed written and oral communication skills and strong knowledge of HUD rules and regulations pertaining to public housing and all applicable HACC policies, procedures, union contracts rules and administrative practices.

• Review applications for new employee hire, participate in the interview process and make recommendations for new hire(s).

• Effectively supervises the site-based and other assigned staff so that the measurable objectives listed above are met. Provides clear direction and guidance on staff assignments. Completes annual, written, employee performance evaluations. Must be able to make decisions on staff needs based upon the site’s budget, including working with the HACC Human Resource Department.

• Assist in enforcing HACC policies, including existing local collective bargaining agreements for represented employees.

• Responsible for the overall positive curb appeal and marketability of the property and oversees the maintenance of all facilities, buildings, and grounds to ensure compliance with UPCS. Routinely, often daily, tours the site to inspect grounds and buildings. Must address deficiencies within a timely fashion.

• Oversees site-based waiting list and all necessary requirements for processing of new admissions and performs new move-in orientations. Conducts applicant hearings, when applicable.

• Oversees the annual reexamination of resident household income to determine monthly rental payments, aggressively monitoring all monies owed under repayment agreements.

• Oversees the collection of rent (either at local banks or at the site) and all attendant issues.

• Enforces the HACC’s Residential Lease by methods ranging from educational flyers, discussions at community meetings, reminders, “notices to cease”, to the eviction process. Pursues evictions when documented evidence is provided that a family has violated HACC’s “One Strike” Policy or other lease violations. Prepares comprehensive documentation in support of lease termination actions, attends court during eviction proceedings and frequently acts as a witness.

• Monitors “move-out” and schedules the preparation of vacant units to ensure timely unit turnaround.

• Works closely with HACC’s Security Department and Camden County Police Department and various law enforcement agencies to mutually develop anti-crime measures, including contacting law enforcement to respond to site-specific safety concerns and issues.

• Maintains complete and accurate resident files and records.

• Routinely produces clear, accurate, timely, and informative monthly management reports.

• Maintains a cooperative relationship with the site’s resident association; communicates regularly with resident leadership regarding HACC policies and programs and receives and forwards resident’s “feedback”; provides technical assistance and support to the resident organization.

• Pursues revenue enhancement and cost-cutting opportunities at the property.

• Develops a secure and well-organized supply room and procures materials and services within a specific threshold; follows all HACC, State and Federal procurement rules.

• Maintains awareness of major socio-economic problems of residents and makes appropriate interventions and referrals to outside agencies. Within budget constraints, promotes partnering with outside service providers and makes available a comprehensive list of services and programs in the surrounding community.

• Supervise the ordering of material/supplies and approve all requisitions at site level.

• Develop and maintain site’s community center, particularly the afterschool and summer programs.

• Participate in labor agreement negotiations when necessary. Recommend revisions or deletions to collective bargaining agreements if/when effects inefficient operations to site.

• Provides managerial and budgetary information which impacts the efficient operation of the site during collective bargaining negotiations and may be designated to represent the Property Managers on the management negotiations team.

• Attends various workshops, meetings (including city and community) and Board of Commissioners meetings.

• Knowledge of Computer Skills, Data Entry, Microsoft Office Skills.
• Performs other related duties as assigned

REQUIREMENTS AND PERFORMANCE GOALS:

• Complete 100% of required annual unit and system inspections with appropriate follow-up actions, in compliance with HUD’s NSPIRE Physical Inspection Standards.

• Complete all required weekly, monthly or other periodic inspections for warranties and manufacturers’ specifications.

• Abate or correct 100% of emergency work orders within 24 hours.

• Overall responsibility for the operational and financial health of all public housing properties.

• Effectively supervises the site-based management and maintenance personnel.

• Takes steps to ensure that the property receives a score of 70 or above as a result of the independent NSPIRE inspection.

• Takes all appropriate action to limit the number of vacancies to less than 5% and total unit turnaround time to no more than 20 days.

• Ensures that routine work orders are completed on average in 20 days.

• Effectively enforces HACC’s Rent Collection Policy and ensures that at least 95% of monthly rents charged are collected from residents.

• Takes steps to ensure that 100% of required annual re-examinations are completed on time.

• Actively pursues evictions when documented evidence is available that a family has violated the HACC residential lease agreement and the Authority’s One Strike and You’re Out Policy.

• Routinely produces clear, accurate, timely, and informative monthly management and financial reports.

• Selects and assigns units to new residents in compliance with all HACC and HUD rules and regulations.

• Maintains complete and accurate applicant and resident files that are in compliance with all HUD requirements.

• Effectively monitors property operations budget so that budget versus actual figures at the end of the fiscal year shows no more than a 5% negative variance.

• Effectively monitor and implement property’s capital improvement budget.

• Completes 100% of annual, written performance evaluations on all direct reports and ensures that all property staff is evaluated on an annual basis. Knowledge Methods and techniques of job development and client placement.

• Proficient in MS Office Applications, Word, Excel, Power Point, Outlook, Tenmast (or other similar property management software)and Internet.

• Effective verbal and written communication skills.
• Effective time management skills.
• Ability to prepare reports and official correspondence and maintain essential records and files.

• Ability to speak before large and varied groups of people and lead discussions.
• Strong analytical skills.
• Knowledgeable in the economic and demographic conditions in each market and market trends.
• Team oriented, approachable and strong networking and leadership skills.
• Ability to work independently and to make recommendations to Executive staff and Board Commissioners.
• Ability to read, write, speak understand and communicate in English sufficiently to perform the duties of this position.
• Ability to understand, remember and carry out oral and written directions.
• Ability to work harmoniously with associates and others. Responsible for courteous, efficient response at all times.

MINIMUM TRAINING AND EXPERIENCE:

• Graduation from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred.

• Minimum ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable.

• Must possess at least one (1) of the following two (2) certifications when hired or promoted, and must possess both certifications within twelve (12) months of placement. Failure to possess both certifications after 1 year in the position will result in termination:

1. Public Housing Management (PHM) Certification
2. Low Income Housing Tax Credit (LIHTC) Certification
3. Rental Assistance Demonstration (RAD) Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.

• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

SUPERVISORY RESPONSIBILITIES: Supervise site staff as assigned.

LANGUAGE SKILLS: Ability to read a limited number of two and three-syllable words and basic numbers. Ability to speak simple sentences.

MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed and involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

NEW JERSEY RESIDENCY LAW: Pursuant to “New Jersey First Act,” N.J.S.A. 52:14-7 (P.L. 2011, Chapter 70), effective September 1, 2011 all newly hired employees of State and local government must reside in the State of New Jersey, unless exempted under the law. If you do not reside in New Jersey, you have one year after the date of hire to relocate your residence to New Jersey. If you not do so, you are subject to removal from your office, position or employment.

This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.

I, __________________________________________ have read the above job description for my position, I fully understand the contents, and I shall perform these duties to the best of my ability.

Employee Signature ____________________________ Date: ______________

Regional Asset Manager

The Housing Authority of the City of Camden (HACC) is seeking a full-time Regional Asset Manager as part of the Public Housing Program.

Join our team today and immerse yourself in a rewarding career for years to come!

The Asset Management Department is responsible for effectively managing over 1,419 units owned and operated by the Housing Authority and is responsible for the centralized screening and selection of the Housing Authority’s public housing residents.

The services provided above assist low-income families and individuals who may include the homeless, elderly or disabled. All activities must support HACC’s mission, strategic goals, and objectives.

This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

The ideal candidate for this role should have superior organizational skills, great attention to detail and motivational qualities.

Salary range: Negotiable

Successful candidates will be subject to satisfactory drug and criminal background screenings before hiring.

Please note that we are an equal employment opportunities employer.

Required Qualifications and Education:

• The minimum educational qualification required to be a Regional Asset Manager is a graduate from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred. A minimum of ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable. An equivalent combination of education and experience may be considered.

• Must possess at least one (1) of the following three (3) certifications when hired or promoted, and must possess all three (3) certifications within twelve (12) months of placement. All certifications must be acquired within 18 months:

1. Rental Assistance Demonstration (RAD) Certification
2. PH Management Certification

• Low Income Housing Tax Credit Specialist Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.
• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

• Must possess a valid driver’s license and be insurable under the Housing Authority’s plan.

The Housing Authority of the City of Camden offers a competitive starting salary. Interested and qualified candidates may apply in confidence by submitting a cover letter, resume and compensation requirements to the Career Center located in the ADP link below.

HOUSING AUTHORITY OF THE CITY OF CAMDEN

JOB DESCRIPTION

POSITION TITLE: Regional Asset Manager

DEPARTMENT: Asset Management

REPORTS TO: Deputy Executive Director

Employment Status: Regular Full-time

40 hours per week

Union Status: Non Union

FLSA Status: Non-Exempt

SUMMARY: This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Supports all Housing Authority departments in position’s capacity.
• Manages property portfolio to achieve overall HACC quality, occupancy, cost and revenue goals. Provides overall portfolio analysis and risk mitigation activities to the Executive Director or their designee.
• Manages overall property functions for Housing Authority properties to include maintenance and upkeep of all buildings, environmental systems and grounds, and total financial administration. Partners with internal and external resources to maintain high levels of property performance and standards.
• Obtains timely reports from property management operations, constructions activities, and develops watch list for each site to ensure compliance with HACC operational goals. Analyzes data for quality and sufficiency, conducts quarterly evaluations of the entire portfolio, prepares recommendations for internal watch-list, and prioritizes actions.

• Provides monthly report to Deputy Executive Director on each property’s status to meet PHAS/MASS requirements.

• Prepares various reports required by the housing authority and the U.S. Department of Housing & Urban Development (HUD) including MASS certification and coordinating all other PHAS related responsibilities, including but not limited to coordination of REAC Inspections.

• Reviews and approves detailed goals for each property. Ensures property level goals support overall HACC portfolio goals.
• Evaluate capital improvements that will enhance the value of the portfolio.
• Ensures all housing communities are maintained and managed in compliance with prescribed health and safety conditions. Ensures exterior and grounds of properties are visually attractive and safe.
• Directs, supervises, and leads property management staff. Maintains performance standards. Oversees time and attendance of direct reports and addresses performance concerns. Trains and coaches property management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Initiates any corrective steps to modify or correct performance problems.
• Maintains positive management/resident relations through the resident association officers and members. Meets regularly with property managers, resident association and members to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
• Ensures the development and maintenance of consistent inspection schedules for the community facilities and grounds with each property manager maintenance superintendent. Helps identify improvement areas and provides assistance in developing measurable plans of action for accomplishing the work. Exercises prudence in budget planning in accordance with Asset Based Budgeting and administration.
• Oversees the continued monitoring of unit interior inspections to ensure adherence to an annualized schedule that complies with established HACC policies and procedures.
• Trains and mentors on-site staff to follow established Housing Authority policies and procedures when dealing with unit residents. Ensures policies and procedures comply with legal precedent and cases regarding residents and violations of lease terms and provisions.
• Monitors availability of specialized maintenance services or contractor-provided services to decrease maintenance wait time and increase unit turnaround. Maintains a vacancy preparation / control schedule that complies with HACC established unit turnaround time. Uses needs assessment and budget availability to maximize maintenance dollars.
• Oversees the development of site operating budgets in conjunction with each property manager for review by the Chief Financial Officer and Deputy Executive Director. Monitors the actual versus budgeted expenditures for all sites monthly to ensure budgetary control.

• Work with property managers to develop, review, revise and approve property budgets and capital plans.

• Ensures that all property sites meet established PHAS indicators.

• Prepares correspondence dealing with housing developments and programs.

• Establishes and maintains essential records and files.

• Updates and maintains the Housing Authority’s Annual/5-year Plan, including coordinating and conducting hearings/meetings.

• Researches, coordinates and develops program cyclical functions/requirements, including but not limited to flat rents, utility allowances, etc.

• Analyzes operational problems brought to light through studies and requests and conducts hearings for various agency plans and complies and interprets data including monitoring, implementing and distributing HUD and other related mandates, regulations, and updates (i.e. Fair Housing, PIH Notices, etc.).

• Performs Quality Control (QC) Field Inspections in order to assure accuracy of the monthly PPRs and holds AMPs accountable to the same.

• Assists in monitoring and coordinating activity related to the HUD Secured Systems, EIV, and IMS-PIC data.

• Assesses new administrative ideas and approaches and keeps the housing authority informed of changes as it relates to changes affecting the public housing program with reporting methods to the Public Housing Assessment Systems (PHAS) and MASS certification.

• Attends board meetings, conferences, trainings and seminars.

• Demonstrate the ability to make effective, decisive, performance-driven, management decisions within a fiscally challenging environment.

• Assume a critical leadership role in a position with ever-increasing responsibilities and “24/7” demands in regard to emergency calls, etc.

• Experience with Mixed-Finance Public Housing Developments, Rental Assistance Demonstration (RAD) and Low Income Housing Tax Credits (LIHTC).

• Represent the HACC with professional integrity and sound judgment.

• Apply developed written and oral communication skills and strong knowledge of HUD rules and regulations pertaining to public housing and all applicable HACC policies, procedures, union contracts rules and administrative practices.

• Review applications for new employee hire, participate in the interview process and make recommendations for new hire(s).

• Effectively supervises the site-based and other assigned staff so that the measurable objectives listed above are met. Provides clear direction and guidance on staff assignments. Completes annual, written, employee performance evaluations. Must be able to make decisions on staff needs based upon the site’s budget, including working with the HACC Human Resource Department.

• Assist in enforcing HACC policies, including existing local collective bargaining agreements for represented employees.

• Responsible for the overall positive curb appeal and marketability of the property and oversees the maintenance of all facilities, buildings, and grounds to ensure compliance with UPCS. Routinely, often daily, tours the site to inspect grounds and buildings. Must address deficiencies within a timely fashion.

• Oversees site-based waiting list and all necessary requirements for processing of new admissions and performs new move-in orientations. Conducts applicant hearings, when applicable.

• Oversees the annual reexamination of resident household income to determine monthly rental payments, aggressively monitoring all monies owed under repayment agreements.

• Oversees the collection of rent (either at local banks or at the site) and all attendant issues.

• Enforces the HACC’s Residential Lease by methods ranging from educational flyers, discussions at community meetings, reminders, “notices to cease”, to the eviction process. Pursues evictions when documented evidence is provided that a family has violated HACC’s “One Strike” Policy or other lease violations. Prepares comprehensive documentation in support of lease termination actions, attends court during eviction proceedings and frequently acts as a witness.

• Monitors “move-out” and schedules the preparation of vacant units to ensure timely unit turnaround.

• Works closely with HACC’s Security Department and Camden County Police Department and various law enforcement agencies to mutually develop anti-crime measures, including contacting law enforcement to respond to site-specific safety concerns and issues.

• Maintains complete and accurate resident files and records.

• Routinely produces clear, accurate, timely, and informative monthly management reports.

• Maintains a cooperative relationship with the site’s resident association; communicates regularly with resident leadership regarding HACC policies and programs and receives and forwards resident’s “feedback”; provides technical assistance and support to the resident organization.

• Pursues revenue enhancement and cost-cutting opportunities at the property.

• Develops a secure and well-organized supply room and procures materials and services within a specific threshold; follows all HACC, State and Federal procurement rules.

• Maintains awareness of major socio-economic problems of residents and makes appropriate interventions and referrals to outside agencies. Within budget constraints, promotes partnering with outside service providers and makes available a comprehensive list of services and programs in the surrounding community.

• Supervise the ordering of material/supplies and approve all requisitions at site level.

• Develop and maintain site’s community center, particularly the afterschool and summer programs.

• Participate in labor agreement negotiations when necessary. Recommend revisions or deletions to collective bargaining agreements if/when effects inefficient operations to site.

• Provides managerial and budgetary information which impacts the efficient operation of the site during collective bargaining negotiations and may be designated to represent the Property Managers on the management negotiations team.

• Attends various workshops, meetings (including city and community) and Board of Commissioners meetings.

• Knowledge of Computer Skills, Data Entry, Microsoft Office Skills.
• Performs other related duties as assigned

REQUIREMENTS AND PERFORMANCE GOALS:

• Complete 100% of required annual unit and system inspections with appropriate follow-up actions, in compliance with HUD’s NSPIRE Physical Inspection Standards.

• Complete all required weekly, monthly or other periodic inspections for warranties and manufacturers’ specifications.

• Abate or correct 100% of emergency work orders within 24 hours.

• Overall responsibility for the operational and financial health of all public housing properties.

• Effectively supervises the site-based management and maintenance personnel.

• Takes steps to ensure that the property receives a score of 70 or above as a result of the independent NSPIRE inspection.

• Takes all appropriate action to limit the number of vacancies to less than 5% and total unit turnaround time to no more than 20 days.

• Ensures that routine work orders are completed on average in 20 days.

• Effectively enforces HACC’s Rent Collection Policy and ensures that at least 95% of monthly rents charged are collected from residents.

• Takes steps to ensure that 100% of required annual re-examinations are completed on time.

• Actively pursues evictions when documented evidence is available that a family has violated the HACC residential lease agreement and the Authority’s One Strike and You’re Out Policy.

• Routinely produces clear, accurate, timely, and informative monthly management and financial reports.

• Selects and assigns units to new residents in compliance with all HACC and HUD rules and regulations.

• Maintains complete and accurate applicant and resident files that are in compliance with all HUD requirements.

• Effectively monitors property operations budget so that budget versus actual figures at the end of the fiscal year shows no more than a 5% negative variance.

• Effectively monitor and implement property’s capital improvement budget.

• Completes 100% of annual, written performance evaluations on all direct reports and ensures that all property staff is evaluated on an annual basis. Knowledge Methods and techniques of job development and client placement.

• Proficient in MS Office Applications, Word, Excel, Power Point, Outlook, Tenmast (or other similar property management software)and Internet.

• Effective verbal and written communication skills.
• Effective time management skills.
• Ability to prepare reports and official correspondence and maintain essential records and files.

• Ability to speak before large and varied groups of people and lead discussions.
• Strong analytical skills.
• Knowledgeable in the economic and demographic conditions in each market and market trends.
• Team oriented, approachable and strong networking and leadership skills.
• Ability to work independently and to make recommendations to Executive staff and Board Commissioners.
• Ability to read, write, speak understand and communicate in English sufficiently to perform the duties of this position.
• Ability to understand, remember and carry out oral and written directions.
• Ability to work harmoniously with associates and others. Responsible for courteous, efficient response at all times.

MINIMUM TRAINING AND EXPERIENCE:

• Graduation from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred.

• Minimum ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable.

• Must possess at least one (1) of the following two (2) certifications when hired or promoted, and must possess both certifications within twelve (12) months of placement. Failure to possess both certifications after 1 year in the position will result in termination:

1. Public Housing Management (PHM) Certification
2. Low Income Housing Tax Credit (LIHTC) Certification
3. Rental Assistance Demonstration (RAD) Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.

• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

SUPERVISORY RESPONSIBILITIES: Supervise site staff as assigned.

LANGUAGE SKILLS: Ability to read a limited number of two and three-syllable words and basic numbers. Ability to speak simple sentences.

MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed and involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

NEW JERSEY RESIDENCY LAW: Pursuant to “New Jersey First Act,” N.J.S.A. 52:14-7 (P.L. 2011, Chapter 70), effective September 1, 2011 all newly hired employees of State and local government must reside in the State of New Jersey, unless exempted under the law. If you do not reside in New Jersey, you have one year after the date of hire to relocate your residence to New Jersey. If you not do so, you are subject to removal from your office, position or employment.

This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.

I, __________________________________________ have read the above job description for my position, I fully understand the contents, and I shall perform these duties to the best of my ability.

Employee Signature ____________________________ Date: ______________

Regional Asset Manager

The Housing Authority of the City of Camden (HACC) is seeking a full-time Regional Asset Manager as part of the Public Housing Program.

Join our team today and immerse yourself in a rewarding career for years to come!

The Asset Management Department is responsible for effectively managing over 1,419 units owned and operated by the Housing Authority and is responsible for the centralized screening and selection of the Housing Authority’s public housing residents.

The services provided above assist low-income families and individuals who may include the homeless, elderly or disabled. All activities must support HACC’s mission, strategic goals, and objectives.

This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

The ideal candidate for this role should have superior organizational skills, great attention to detail and motivational qualities.

Salary range: Negotiable

Successful candidates will be subject to satisfactory drug and criminal background screenings before hiring.

Please note that we are an equal employment opportunities employer.

Required Qualifications and Education:

• The minimum educational qualification required to be a Regional Asset Manager is a graduate from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred. A minimum of ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable. An equivalent combination of education and experience may be considered.

• Must possess at least one (1) of the following three (3) certifications when hired or promoted, and must possess all three (3) certifications within twelve (12) months of placement. All certifications must be acquired within 18 months:

1. Rental Assistance Demonstration (RAD) Certification
2. PH Management Certification

• Low Income Housing Tax Credit Specialist Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.
• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

• Must possess a valid driver’s license and be insurable under the Housing Authority’s plan.

The Housing Authority of the City of Camden offers a competitive starting salary. Interested and qualified candidates may apply in confidence by submitting a cover letter, resume and compensation requirements to the Career Center located in the ADP link below.

HOUSING AUTHORITY OF THE CITY OF CAMDEN

JOB DESCRIPTION

POSITION TITLE: Regional Asset Manager

DEPARTMENT: Asset Management

REPORTS TO: Deputy Executive Director

Employment Status: Regular Full-time

40 hours per week

Union Status: Non Union

FLSA Status: Non-Exempt

SUMMARY: This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Supports all Housing Authority departments in position’s capacity.
• Manages property portfolio to achieve overall HACC quality, occupancy, cost and revenue goals. Provides overall portfolio analysis and risk mitigation activities to the Executive Director or their designee.
• Manages overall property functions for Housing Authority properties to include maintenance and upkeep of all buildings, environmental systems and grounds, and total financial administration. Partners with internal and external resources to maintain high levels of property performance and standards.
• Obtains timely reports from property management operations, constructions activities, and develops watch list for each site to ensure compliance with HACC operational goals. Analyzes data for quality and sufficiency, conducts quarterly evaluations of the entire portfolio, prepares recommendations for internal watch-list, and prioritizes actions.

• Provides monthly report to Deputy Executive Director on each property’s status to meet PHAS/MASS requirements.

• Prepares various reports required by the housing authority and the U.S. Department of Housing & Urban Development (HUD) including MASS certification and coordinating all other PHAS related responsibilities, including but not limited to coordination of REAC Inspections.

• Reviews and approves detailed goals for each property. Ensures property level goals support overall HACC portfolio goals.
• Evaluate capital improvements that will enhance the value of the portfolio.
• Ensures all housing communities are maintained and managed in compliance with prescribed health and safety conditions. Ensures exterior and grounds of properties are visually attractive and safe.
• Directs, supervises, and leads property management staff. Maintains performance standards. Oversees time and attendance of direct reports and addresses performance concerns. Trains and coaches property management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Initiates any corrective steps to modify or correct performance problems.
• Maintains positive management/resident relations through the resident association officers and members. Meets regularly with property managers, resident association and members to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
• Ensures the development and maintenance of consistent inspection schedules for the community facilities and grounds with each property manager maintenance superintendent. Helps identify improvement areas and provides assistance in developing measurable plans of action for accomplishing the work. Exercises prudence in budget planning in accordance with Asset Based Budgeting and administration.
• Oversees the continued monitoring of unit interior inspections to ensure adherence to an annualized schedule that complies with established HACC policies and procedures.
• Trains and mentors on-site staff to follow established Housing Authority policies and procedures when dealing with unit residents. Ensures policies and procedures comply with legal precedent and cases regarding residents and violations of lease terms and provisions.
• Monitors availability of specialized maintenance services or contractor-provided services to decrease maintenance wait time and increase unit turnaround. Maintains a vacancy preparation / control schedule that complies with HACC established unit turnaround time. Uses needs assessment and budget availability to maximize maintenance dollars.
• Oversees the development of site operating budgets in conjunction with each property manager for review by the Chief Financial Officer and Deputy Executive Director. Monitors the actual versus budgeted expenditures for all sites monthly to ensure budgetary control.

• Work with property managers to develop, review, revise and approve property budgets and capital plans.

• Ensures that all property sites meet established PHAS indicators.

• Prepares correspondence dealing with housing developments and programs.

• Establishes and maintains essential records and files.

• Updates and maintains the Housing Authority’s Annual/5-year Plan, including coordinating and conducting hearings/meetings.

• Researches, coordinates and develops program cyclical functions/requirements, including but not limited to flat rents, utility allowances, etc.

• Analyzes operational problems brought to light through studies and requests and conducts hearings for various agency plans and complies and interprets data including monitoring, implementing and distributing HUD and other related mandates, regulations, and updates (i.e. Fair Housing, PIH Notices, etc.).

• Performs Quality Control (QC) Field Inspections in order to assure accuracy of the monthly PPRs and holds AMPs accountable to the same.

• Assists in monitoring and coordinating activity related to the HUD Secured Systems, EIV, and IMS-PIC data.

• Assesses new administrative ideas and approaches and keeps the housing authority informed of changes as it relates to changes affecting the public housing program with reporting methods to the Public Housing Assessment Systems (PHAS) and MASS certification.

• Attends board meetings, conferences, trainings and seminars.

• Demonstrate the ability to make effective, decisive, performance-driven, management decisions within a fiscally challenging environment.

• Assume a critical leadership role in a position with ever-increasing responsibilities and “24/7” demands in regard to emergency calls, etc.

• Experience with Mixed-Finance Public Housing Developments, Rental Assistance Demonstration (RAD) and Low Income Housing Tax Credits (LIHTC).

• Represent the HACC with professional integrity and sound judgment.

• Apply developed written and oral communication skills and strong knowledge of HUD rules and regulations pertaining to public housing and all applicable HACC policies, procedures, union contracts rules and administrative practices.

• Review applications for new employee hire, participate in the interview process and make recommendations for new hire(s).

• Effectively supervises the site-based and other assigned staff so that the measurable objectives listed above are met. Provides clear direction and guidance on staff assignments. Completes annual, written, employee performance evaluations. Must be able to make decisions on staff needs based upon the site’s budget, including working with the HACC Human Resource Department.

• Assist in enforcing HACC policies, including existing local collective bargaining agreements for represented employees.

• Responsible for the overall positive curb appeal and marketability of the property and oversees the maintenance of all facilities, buildings, and grounds to ensure compliance with UPCS. Routinely, often daily, tours the site to inspect grounds and buildings. Must address deficiencies within a timely fashion.

• Oversees site-based waiting list and all necessary requirements for processing of new admissions and performs new move-in orientations. Conducts applicant hearings, when applicable.

• Oversees the annual reexamination of resident household income to determine monthly rental payments, aggressively monitoring all monies owed under repayment agreements.

• Oversees the collection of rent (either at local banks or at the site) and all attendant issues.

• Enforces the HACC’s Residential Lease by methods ranging from educational flyers, discussions at community meetings, reminders, “notices to cease”, to the eviction process. Pursues evictions when documented evidence is provided that a family has violated HACC’s “One Strike” Policy or other lease violations. Prepares comprehensive documentation in support of lease termination actions, attends court during eviction proceedings and frequently acts as a witness.

• Monitors “move-out” and schedules the preparation of vacant units to ensure timely unit turnaround.

• Works closely with HACC’s Security Department and Camden County Police Department and various law enforcement agencies to mutually develop anti-crime measures, including contacting law enforcement to respond to site-specific safety concerns and issues.

• Maintains complete and accurate resident files and records.

• Routinely produces clear, accurate, timely, and informative monthly management reports.

• Maintains a cooperative relationship with the site’s resident association; communicates regularly with resident leadership regarding HACC policies and programs and receives and forwards resident’s “feedback”; provides technical assistance and support to the resident organization.

• Pursues revenue enhancement and cost-cutting opportunities at the property.

• Develops a secure and well-organized supply room and procures materials and services within a specific threshold; follows all HACC, State and Federal procurement rules.

• Maintains awareness of major socio-economic problems of residents and makes appropriate interventions and referrals to outside agencies. Within budget constraints, promotes partnering with outside service providers and makes available a comprehensive list of services and programs in the surrounding community.

• Supervise the ordering of material/supplies and approve all requisitions at site level.

• Develop and maintain site’s community center, particularly the afterschool and summer programs.

• Participate in labor agreement negotiations when necessary. Recommend revisions or deletions to collective bargaining agreements if/when effects inefficient operations to site.

• Provides managerial and budgetary information which impacts the efficient operation of the site during collective bargaining negotiations and may be designated to represent the Property Managers on the management negotiations team.

• Attends various workshops, meetings (including city and community) and Board of Commissioners meetings.

• Knowledge of Computer Skills, Data Entry, Microsoft Office Skills.
• Performs other related duties as assigned

REQUIREMENTS AND PERFORMANCE GOALS:

• Complete 100% of required annual unit and system inspections with appropriate follow-up actions, in compliance with HUD’s NSPIRE Physical Inspection Standards.

• Complete all required weekly, monthly or other periodic inspections for warranties and manufacturers’ specifications.

• Abate or correct 100% of emergency work orders within 24 hours.

• Overall responsibility for the operational and financial health of all public housing properties.

• Effectively supervises the site-based management and maintenance personnel.

• Takes steps to ensure that the property receives a score of 70 or above as a result of the independent NSPIRE inspection.

• Takes all appropriate action to limit the number of vacancies to less than 5% and total unit turnaround time to no more than 20 days.

• Ensures that routine work orders are completed on average in 20 days.

• Effectively enforces HACC’s Rent Collection Policy and ensures that at least 95% of monthly rents charged are collected from residents.

• Takes steps to ensure that 100% of required annual re-examinations are completed on time.

• Actively pursues evictions when documented evidence is available that a family has violated the HACC residential lease agreement and the Authority’s One Strike and You’re Out Policy.

• Routinely produces clear, accurate, timely, and informative monthly management and financial reports.

• Selects and assigns units to new residents in compliance with all HACC and HUD rules and regulations.

• Maintains complete and accurate applicant and resident files that are in compliance with all HUD requirements.

• Effectively monitors property operations budget so that budget versus actual figures at the end of the fiscal year shows no more than a 5% negative variance.

• Effectively monitor and implement property’s capital improvement budget.

• Completes 100% of annual, written performance evaluations on all direct reports and ensures that all property staff is evaluated on an annual basis. Knowledge Methods and techniques of job development and client placement.

• Proficient in MS Office Applications, Word, Excel, Power Point, Outlook, Tenmast (or other similar property management software)and Internet.

• Effective verbal and written communication skills.
• Effective time management skills.
• Ability to prepare reports and official correspondence and maintain essential records and files.

• Ability to speak before large and varied groups of people and lead discussions.
• Strong analytical skills.
• Knowledgeable in the economic and demographic conditions in each market and market trends.
• Team oriented, approachable and strong networking and leadership skills.
• Ability to work independently and to make recommendations to Executive staff and Board Commissioners.
• Ability to read, write, speak understand and communicate in English sufficiently to perform the duties of this position.
• Ability to understand, remember and carry out oral and written directions.
• Ability to work harmoniously with associates and others. Responsible for courteous, efficient response at all times.

MINIMUM TRAINING AND EXPERIENCE:

• Graduation from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred.

• Minimum ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable.

• Must possess at least one (1) of the following two (2) certifications when hired or promoted, and must possess both certifications within twelve (12) months of placement. Failure to possess both certifications after 1 year in the position will result in termination:

1. Public Housing Management (PHM) Certification
2. Low Income Housing Tax Credit (LIHTC) Certification
3. Rental Assistance Demonstration (RAD) Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.

• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

SUPERVISORY RESPONSIBILITIES: Supervise site staff as assigned.

LANGUAGE SKILLS: Ability to read a limited number of two and three-syllable words and basic numbers. Ability to speak simple sentences.

MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed and involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

NEW JERSEY RESIDENCY LAW: Pursuant to “New Jersey First Act,” N.J.S.A. 52:14-7 (P.L. 2011, Chapter 70), effective September 1, 2011 all newly hired employees of State and local government must reside in the State of New Jersey, unless exempted under the law. If you do not reside in New Jersey, you have one year after the date of hire to relocate your residence to New Jersey. If you not do so, you are subject to removal from your office, position or employment.

This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.

I, __________________________________________ have read the above job description for my position, I fully understand the contents, and I shall perform these duties to the best of my ability.

Employee Signature ____________________________ Date: ______________

Regional Asset Manager

The Housing Authority of the City of Camden (HACC) is seeking a full-time Regional Asset Manager as part of the Public Housing Program.

Join our team today and immerse yourself in a rewarding career for years to come!

The Asset Management Department is responsible for effectively managing over 1,419 units owned and operated by the Housing Authority and is responsible for the centralized screening and selection of the Housing Authority’s public housing residents.

The services provided above assist low-income families and individuals who may include the homeless, elderly or disabled. All activities must support HACC’s mission, strategic goals, and objectives.

This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

The ideal candidate for this role should have superior organizational skills, great attention to detail and motivational qualities.

Salary range: Negotiable

Successful candidates will be subject to satisfactory drug and criminal background screenings before hiring.

Please note that we are an equal employment opportunities employer.

Required Qualifications and Education:

• The minimum educational qualification required to be a Regional Asset Manager is a graduate from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred. A minimum of ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable. An equivalent combination of education and experience may be considered.

• Must possess at least one (1) of the following three (3) certifications when hired or promoted, and must possess all three (3) certifications within twelve (12) months of placement. All certifications must be acquired within 18 months:

1. Rental Assistance Demonstration (RAD) Certification
2. PH Management Certification

• Low Income Housing Tax Credit Specialist Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.
• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

• Must possess a valid driver’s license and be insurable under the Housing Authority’s plan.

The Housing Authority of the City of Camden offers a competitive starting salary. Interested and qualified candidates may apply in confidence by submitting a cover letter, resume and compensation requirements to the Career Center located in the ADP link below.

HOUSING AUTHORITY OF THE CITY OF CAMDEN

JOB DESCRIPTION

POSITION TITLE: Regional Asset Manager

DEPARTMENT: Asset Management

REPORTS TO: Deputy Executive Director

Employment Status: Regular Full-time

40 hours per week

Union Status: Non Union

FLSA Status: Non-Exempt

SUMMARY: This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Supports all Housing Authority departments in position’s capacity.
• Manages property portfolio to achieve overall HACC quality, occupancy, cost and revenue goals. Provides overall portfolio analysis and risk mitigation activities to the Executive Director or their designee.
• Manages overall property functions for Housing Authority properties to include maintenance and upkeep of all buildings, environmental systems and grounds, and total financial administration. Partners with internal and external resources to maintain high levels of property performance and standards.
• Obtains timely reports from property management operations, constructions activities, and develops watch list for each site to ensure compliance with HACC operational goals. Analyzes data for quality and sufficiency, conducts quarterly evaluations of the entire portfolio, prepares recommendations for internal watch-list, and prioritizes actions.

• Provides monthly report to Deputy Executive Director on each property’s status to meet PHAS/MASS requirements.

• Prepares various reports required by the housing authority and the U.S. Department of Housing & Urban Development (HUD) including MASS certification and coordinating all other PHAS related responsibilities, including but not limited to coordination of REAC Inspections.

• Reviews and approves detailed goals for each property. Ensures property level goals support overall HACC portfolio goals.
• Evaluate capital improvements that will enhance the value of the portfolio.
• Ensures all housing communities are maintained and managed in compliance with prescribed health and safety conditions. Ensures exterior and grounds of properties are visually attractive and safe.
• Directs, supervises, and leads property management staff. Maintains performance standards. Oversees time and attendance of direct reports and addresses performance concerns. Trains and coaches property management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Initiates any corrective steps to modify or correct performance problems.
• Maintains positive management/resident relations through the resident association officers and members. Meets regularly with property managers, resident association and members to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
• Ensures the development and maintenance of consistent inspection schedules for the community facilities and grounds with each property manager maintenance superintendent. Helps identify improvement areas and provides assistance in developing measurable plans of action for accomplishing the work. Exercises prudence in budget planning in accordance with Asset Based Budgeting and administration.
• Oversees the continued monitoring of unit interior inspections to ensure adherence to an annualized schedule that complies with established HACC policies and procedures.
• Trains and mentors on-site staff to follow established Housing Authority policies and procedures when dealing with unit residents. Ensures policies and procedures comply with legal precedent and cases regarding residents and violations of lease terms and provisions.
• Monitors availability of specialized maintenance services or contractor-provided services to decrease maintenance wait time and increase unit turnaround. Maintains a vacancy preparation / control schedule that complies with HACC established unit turnaround time. Uses needs assessment and budget availability to maximize maintenance dollars.
• Oversees the development of site operating budgets in conjunction with each property manager for review by the Chief Financial Officer and Deputy Executive Director. Monitors the actual versus budgeted expenditures for all sites monthly to ensure budgetary control.

• Work with property managers to develop, review, revise and approve property budgets and capital plans.

• Ensures that all property sites meet established PHAS indicators.

• Prepares correspondence dealing with housing developments and programs.

• Establishes and maintains essential records and files.

• Updates and maintains the Housing Authority’s Annual/5-year Plan, including coordinating and conducting hearings/meetings.

• Researches, coordinates and develops program cyclical functions/requirements, including but not limited to flat rents, utility allowances, etc.

• Analyzes operational problems brought to light through studies and requests and conducts hearings for various agency plans and complies and interprets data including monitoring, implementing and distributing HUD and other related mandates, regulations, and updates (i.e. Fair Housing, PIH Notices, etc.).

• Performs Quality Control (QC) Field Inspections in order to assure accuracy of the monthly PPRs and holds AMPs accountable to the same.

• Assists in monitoring and coordinating activity related to the HUD Secured Systems, EIV, and IMS-PIC data.

• Assesses new administrative ideas and approaches and keeps the housing authority informed of changes as it relates to changes affecting the public housing program with reporting methods to the Public Housing Assessment Systems (PHAS) and MASS certification.

• Attends board meetings, conferences, trainings and seminars.

• Demonstrate the ability to make effective, decisive, performance-driven, management decisions within a fiscally challenging environment.

• Assume a critical leadership role in a position with ever-increasing responsibilities and “24/7” demands in regard to emergency calls, etc.

• Experience with Mixed-Finance Public Housing Developments, Rental Assistance Demonstration (RAD) and Low Income Housing Tax Credits (LIHTC).

• Represent the HACC with professional integrity and sound judgment.

• Apply developed written and oral communication skills and strong knowledge of HUD rules and regulations pertaining to public housing and all applicable HACC policies, procedures, union contracts rules and administrative practices.

• Review applications for new employee hire, participate in the interview process and make recommendations for new hire(s).

• Effectively supervises the site-based and other assigned staff so that the measurable objectives listed above are met. Provides clear direction and guidance on staff assignments. Completes annual, written, employee performance evaluations. Must be able to make decisions on staff needs based upon the site’s budget, including working with the HACC Human Resource Department.

• Assist in enforcing HACC policies, including existing local collective bargaining agreements for represented employees.

• Responsible for the overall positive curb appeal and marketability of the property and oversees the maintenance of all facilities, buildings, and grounds to ensure compliance with UPCS. Routinely, often daily, tours the site to inspect grounds and buildings. Must address deficiencies within a timely fashion.

• Oversees site-based waiting list and all necessary requirements for processing of new admissions and performs new move-in orientations. Conducts applicant hearings, when applicable.

• Oversees the annual reexamination of resident household income to determine monthly rental payments, aggressively monitoring all monies owed under repayment agreements.

• Oversees the collection of rent (either at local banks or at the site) and all attendant issues.

• Enforces the HACC’s Residential Lease by methods ranging from educational flyers, discussions at community meetings, reminders, “notices to cease”, to the eviction process. Pursues evictions when documented evidence is provided that a family has violated HACC’s “One Strike” Policy or other lease violations. Prepares comprehensive documentation in support of lease termination actions, attends court during eviction proceedings and frequently acts as a witness.

• Monitors “move-out” and schedules the preparation of vacant units to ensure timely unit turnaround.

• Works closely with HACC’s Security Department and Camden County Police Department and various law enforcement agencies to mutually develop anti-crime measures, including contacting law enforcement to respond to site-specific safety concerns and issues.

• Maintains complete and accurate resident files and records.

• Routinely produces clear, accurate, timely, and informative monthly management reports.

• Maintains a cooperative relationship with the site’s resident association; communicates regularly with resident leadership regarding HACC policies and programs and receives and forwards resident’s “feedback”; provides technical assistance and support to the resident organization.

• Pursues revenue enhancement and cost-cutting opportunities at the property.

• Develops a secure and well-organized supply room and procures materials and services within a specific threshold; follows all HACC, State and Federal procurement rules.

• Maintains awareness of major socio-economic problems of residents and makes appropriate interventions and referrals to outside agencies. Within budget constraints, promotes partnering with outside service providers and makes available a comprehensive list of services and programs in the surrounding community.

• Supervise the ordering of material/supplies and approve all requisitions at site level.

• Develop and maintain site’s community center, particularly the afterschool and summer programs.

• Participate in labor agreement negotiations when necessary. Recommend revisions or deletions to collective bargaining agreements if/when effects inefficient operations to site.

• Provides managerial and budgetary information which impacts the efficient operation of the site during collective bargaining negotiations and may be designated to represent the Property Managers on the management negotiations team.

• Attends various workshops, meetings (including city and community) and Board of Commissioners meetings.

• Knowledge of Computer Skills, Data Entry, Microsoft Office Skills.
• Performs other related duties as assigned

REQUIREMENTS AND PERFORMANCE GOALS:

• Complete 100% of required annual unit and system inspections with appropriate follow-up actions, in compliance with HUD’s NSPIRE Physical Inspection Standards.

• Complete all required weekly, monthly or other periodic inspections for warranties and manufacturers’ specifications.

• Abate or correct 100% of emergency work orders within 24 hours.

• Overall responsibility for the operational and financial health of all public housing properties.

• Effectively supervises the site-based management and maintenance personnel.

• Takes steps to ensure that the property receives a score of 70 or above as a result of the independent NSPIRE inspection.

• Takes all appropriate action to limit the number of vacancies to less than 5% and total unit turnaround time to no more than 20 days.

• Ensures that routine work orders are completed on average in 20 days.

• Effectively enforces HACC’s Rent Collection Policy and ensures that at least 95% of monthly rents charged are collected from residents.

• Takes steps to ensure that 100% of required annual re-examinations are completed on time.

• Actively pursues evictions when documented evidence is available that a family has violated the HACC residential lease agreement and the Authority’s One Strike and You’re Out Policy.

• Routinely produces clear, accurate, timely, and informative monthly management and financial reports.

• Selects and assigns units to new residents in compliance with all HACC and HUD rules and regulations.

• Maintains complete and accurate applicant and resident files that are in compliance with all HUD requirements.

• Effectively monitors property operations budget so that budget versus actual figures at the end of the fiscal year shows no more than a 5% negative variance.

• Effectively monitor and implement property’s capital improvement budget.

• Completes 100% of annual, written performance evaluations on all direct reports and ensures that all property staff is evaluated on an annual basis. Knowledge Methods and techniques of job development and client placement.

• Proficient in MS Office Applications, Word, Excel, Power Point, Outlook, Tenmast (or other similar property management software)and Internet.

• Effective verbal and written communication skills.
• Effective time management skills.
• Ability to prepare reports and official correspondence and maintain essential records and files.

• Ability to speak before large and varied groups of people and lead discussions.
• Strong analytical skills.
• Knowledgeable in the economic and demographic conditions in each market and market trends.
• Team oriented, approachable and strong networking and leadership skills.
• Ability to work independently and to make recommendations to Executive staff and Board Commissioners.
• Ability to read, write, speak understand and communicate in English sufficiently to perform the duties of this position.
• Ability to understand, remember and carry out oral and written directions.
• Ability to work harmoniously with associates and others. Responsible for courteous, efficient response at all times.

MINIMUM TRAINING AND EXPERIENCE:

• Graduation from an accredited college or university with a Bachelor’s degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred.

• Minimum ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable.

• Must possess at least one (1) of the following two (2) certifications when hired or promoted, and must possess both certifications within twelve (12) months of placement. Failure to possess both certifications after 1 year in the position will result in termination:

1. Public Housing Management (PHM) Certification
2. Low Income Housing Tax Credit (LIHTC) Certification
3. Rental Assistance Demonstration (RAD) Certification

• Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.

• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

• Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently.

SUPERVISORY RESPONSIBILITIES: Supervise site staff as assigned.

LANGUAGE SKILLS: Ability to read a limited number of two and three-syllable words and basic numbers. Ability to speak simple sentences.

MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed and involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

NEW JERSEY RESIDENCY LAW: Pursuant to “New Jersey First Act,” N.J.S.A. 52:14-7 (P.L. 2011, Chapter 70), effective September 1, 2011 all newly hired employees of State and local government must reside in the State of New Jersey, unless exempted under the law. If you do not reside in New Jersey, you have one year after the date of hire to relocate your residence to New Jersey. If you not do so, you are subject to removal from your office, position or employment.

This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.

I, __________________________________________ have read the above job description for my position, I fully understand the contents, and I shall perform these duties to the best of my ability.

Employee Signature ____________________________ Date: ______________