Penn Dining Positions – Residential and Hospitality Services

University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S.

News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities.

With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
Posted Job Title
Penn Dining Positions – Residential and Hospitality Services
Job Profile Title
Food Service Worker-Union
Job Description Summary
Residential & Hospitality Services is one of 18 departments reporting to the Division of Business Services. Consistent with the Business Services mission, our underlying philosophy is to provide our clients with high quality services in a fiscally responsible manner.

Residential & Hospitality Services is a group of dedicated, innovative, and student-centered staff that oversee the on-campus living and dining, as well as conferences, programs and events hosted at Penn. The team works closely with other partners to provide students and guests with services that support living and learning at the University of Pennsylvania.
Job Description
As the University’s foodservice professionals, we oversee food operations and dining services and consult on all food-related planning issues.

Our mission is to ensure the delivery of consistent, high-quality food to a diverse on-campus clientele.
The team behind Penn Dining is made up of talented chefs, managers, cashiers, dishwashers, servers, and administrators who are dedicated to delivering consistent, high-quality food to a diverse on-campus clientele through a wide variety of venues.
We have the following positions available:
Food Service Worker – Penn Dining
The Food Service worker will prepare, display, and serve ingredients and food items in a safe and sanitary manner. Follow all correct Hazard Analysis and Critical Control Point (HACCP) procedures and other monitoring methods when handling, preparing, serving, and storing foods and chemicals.

Responsible for serving and restocking food, beverages, condiments, dishes, and other items in their proper areas in an attractive, safe, and sanitary fashion. Work, storage, and service areas are expected to be kept neat and free of debris and other clutter and to be continuously cleaned and sanitized.

Responsible for ensuring the cleanliness, sanitation, and proper storage of all tools and utensils utilized. Required to communicate with management, supervisors, and fellow employees about needs for foods, ingredients, and supplies; keep management, supervisors, and workers aware of potential safety and stock rotation problems.
Job Duties:
* Assist with the maintenance of other areas in the dining halls, including but not limited to dining rooms, tray belts, dish room carts, lowerators, bus carts, refrigerator carts, and warming carts.
* Clean and sanitize all food preparation equipment and areas as assigned.
* Replenish hand soap and towels, and otherwise assist in the cleaning and set-up of the entire dining hall or special service areas as needed.
* Assist in stocking and delivering food, chemicals and other supplies and equipment as needed.
* Properly utilize, clean, and sanitize garbage disposals and their surrounding areas.
* Remove and correctly dispose of trash and other waste and recyclable materials, utilizing correct procedures for transporting food and waste separately, and will clean and sanitize all trash cans and dumpsters.
* Properly clean, sanitize and store all pots, pans, utensils, and other equipment, meeting all safety, sanitation, and HACCP procedures in the process.

Storage shelves, cleaning equipment, sinks and surrounding floor and wall areas are to be kept clean, sanitary, and free of clutter always.
* Utilize proper “clean as you go” techniques and safety mats to prevent spills and other hazards from presenting dangers to all employees. Promptly return clean dishes, silverware, and other equipment to the appropriate areas.

Disassemble the dish machine and its associated parts, properly clean and sanitize all parts on the dish machine and reassemble for use during the next service period. Sweep, mop, and clean all service areas, floors, mats, counters, and dish belt areas.
* Periodically descale machine with approved chemicals and safety equipment, with the approval of management, to ensure lime buildup is controlled.

Maintain all associated temperatures and HACCP records.
Qualifications
A High School Diploma or GED is preferred and 0-1 year of experience or equivalent combination of education and experience. Recent experience in food service preferred.

Demonstrated customer service skills. Ability to communicate and implement management direction.

Ability to lift 10 – 25 lbs. Must be willing to work flexible hours, 7 day per week operation.

Position is for 9 months per year. Temporary and Regular Positions available.
Cook II – Penn Dining
The Cook II receives direction from Cook I and Chef regarding daily production responsibilities.

Batch cooking techniques must be followed through all stages of preparation. Follows standardized recipes and contributes information to Cook I and Chef regarding accurate completion of production sheets.

Maintains quality assurance standards set forth by management regarding appearance, temperature, texture, taste. Communicates effectively with Unit Leader I and Food Service Workers regarding production and amount of food available on serving line.

Labels, dates, covers, and stores all leftovers properly. Responsible for maintaining “clean as you go” standards and ensuring work area is clean and sanitized during and at the end of work shift.

Ongoing training is mandatory and must be attended when offered.
Job Duties:
* Prepare, display, and serve hot and cold ingredients and food items in safe and sanitary manner.
* Serve and restock food, beverages, condiments, dishes, and other items
* Complete any required logs and charts, date and label all foods, ingredients, and leftovers
* Clean, sanitize and store all pots, pans, utensils, and other equipment; receive soiled dishes, glasses, silverware, racks, utensils, and other equipment.
* Keep work, storage, and surface areas neat and free of debris and continuously cleaned and sanitized.
* Assist with maintenance of other areas in dining halls; dust woodwork, sweep, vacuum and mop all areas.
* Follow all HACCP procedures and other monitoring methods when handling, preparing, serving, and storing foods and chemicals
Qualifications
A High School Diploma or GED is preferred and 0 to 1 year of experience or equivalent combination of education and experience. Some recent experience in food service preferred.

Ability to communicate and implement management direction. Ability to lift 10 – 25lbs.

Must be willing to work flexible hours, 7 day a week operation. Position is for 9 months per year.

Temporary and Regular Positions available.
Job Location – City, State
Philadelphia, Pennsylvania
Department / School
Residential and Hospitality Services
Pay Range
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer.

Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.
Special Requirements
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
* Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
* Retirement: Penn offers generous retirement plans to help you save for your future.

Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Please note that benefit eligibility is determined/based on ACA guidelines.