Manager, Omnichannel Analytics [Pharmaceutical domain]

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovationour teams implementdata, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedInXYouTube, and Facebook

Inviting applications for the role of Manager, Analytics

In this role, you will be responsible for applying advanced analytical techniques to address complex marketing and commercial challenges in the pharma space. You will translate data and statistical analysis into actionable insights for brand teams, develop Test and Control frameworks, and deliver high-quality outputs that drive strategic decision-making.

Responsibilities

• Apply advanced analytics and statistical methodologies to solve brand and marketing challenges across the pharmaceutical commercial value chain.
• Translate complex datasets into clear, actionable insights to support brand strategy, campaign optimization, and sales performance.
• Design and execute Test and Control experiments to measure campaign effectiveness and inform future targeting strategies.
• Deliver high-quality analytical outputs, reports, and presentations that communicate insights to both technical and business stakeholders.
• Collaborate with cross-functional teams including brand, sales, and medical to align analytics solutions with business objectives.
• Leverage industry knowledge and data-driven storytelling to inform decision-making across patient journey, HCP engagement, and market dynamics.
• Apply deep domain knowledge of pharma commercialization to design solutions aligned with industry-specific compliance, market access, and competitive dynamics.
• Integrate and analyze diverse healthcare data sources (e.g., APLD, claims, EHR/EMR, syndicated data) to uncover deep insights on patient behavior, treatment patterns, and HCP engagement.
• Build and deploy predictive and prescriptive models (e.g., churn prediction, patient segmentation, next-best-action) to enable proactive decision-making for brand and marketing teams.

Qualifications we seek in you!

Minimum Qualifications

• Master’s or Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Economics, Engineering, Data Science, or related discipline
• Experience in commercial analytics in the pharmaceutical or healthcare domain
• Strong understanding of pharma commercial processes such as sales force effectiveness, brand performance tracking, patient analytics, and omnichannel marketing etc.
• Strong hands-on experience with statistical tools and programming languages such as Python, R, SQL, Databricks for data analysis and modelling.
• Experience with data visualization platforms such as Power BI to communicate insights effectively.
• Proven expertise in advanced analytics techniques such as regression, classification, clustering, time-series forecasting, uplift modelling, or causal inference.
• Experience in designing and analyzing Test and Control experiments for marketing campaigns and sales interventions.
• Exposure to pharma-specific analytics areas such as patient journey, physician segmentation, brand performance tracking, or omnichannel analytics is highly desirable.
• Familiarity with healthcare data sources like IQVIA (Xponent, DDD, LAAD), Symphony, APLD, EHR/EMR, and claims data.

Preferred Qualifications/ Skills

• Strong business acumen with the ability to translate analytical output into strategic recommendations for pharma commercial stakeholders.
• Strong communication and storytelling skills to present complex insights to both technical and non-technical audiences.
• Excellent communication and stakeholder management skills, with experience presenting to brand, sales, and medical teams

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $120,000 to $135,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Location-based Roles: This role is Based out of Philadelphia or Rayleigh. It’s hybrid role with onsite presence required for 2-3 days a week.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.