Job Description

Job Description

A large healthcare company is looking for a Helpdesk Analyst to join their team to provide telephone and email support to end users. This person will be working in a 24/7 inbound call center.

He/she will be providing level 1 support to both hospital staff members and patients. The candidate will be responsible for active directory, imaging machines, and network/ application issues in a Windows environment.

All shifts are open, and this will be a hybrid model, 2 days onsite, 3 days WFH. The schedule is first shift Sunday-Thursday 7A-3:30P.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC “Know Your Rights” Poster is available here ( .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: .

Skills and Requirements

Exceptional customer service and communication skills

Aptitude and interest in learning IT/Helpdesk

Experience working in a corporate environment using Microsoft Word, Excel, etc.

A+ Certified

Experience working in a Helpdesk role providing tier 1 support and troubleshooting

EPIC and MAC experience

Experience in a hospital environment

Bachelor’s degree null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to …@insightglobal.com.

Job Description

Job Description

A large healthcare company is looking for a Helpdesk Analyst to join their team to provide telephone and email support to end users. This person will be working in a 24/7 inbound call center.

He/she will be providing level 1 support to both hospital staff members and patients. The candidate will be responsible for active directory, imaging machines, and network/ application issues in a Windows environment.

All shifts are open, and this will be a hybrid model, 2 days onsite, 3 days WFH. The schedule is first shift Sunday-Thursday 7A-3:30P.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC “Know Your Rights” Poster is available here ( .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: .

Skills and Requirements

Exceptional customer service and communication skills

Aptitude and interest in learning IT/Helpdesk

Experience working in a corporate environment using Microsoft Word, Excel, etc.

A+ Certified

Experience working in a Helpdesk role providing tier 1 support and troubleshooting

EPIC and MAC experience

Experience in a hospital environment

Bachelor’s degree null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to …@insightglobal.com.

Job Description

Job Description

A large healthcare company is looking for a Helpdesk Analyst to join their team to provide telephone and email support to end users. This person will be working in a 24/7 inbound call center.

He/she will be providing level 1 support to both hospital staff members and patients. The candidate will be responsible for active directory, imaging machines, and network/ application issues in a Windows environment.

All shifts are open, and this will be a hybrid model, 2 days onsite, 3 days WFH. The schedule is first shift Sunday-Thursday 7A-3:30P.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC “Know Your Rights” Poster is available here ( .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: .

Skills and Requirements

Exceptional customer service and communication skills

Aptitude and interest in learning IT/Helpdesk

Experience working in a corporate environment using Microsoft Word, Excel, etc.

A+ Certified

Experience working in a Helpdesk role providing tier 1 support and troubleshooting

EPIC and MAC experience

Experience in a hospital environment

Bachelor’s degree null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to …@insightglobal.com.