• Location
    Anywhere

Billing and Collections Representative

Kenan Advantage Group

Salary: –

Position Summary

This position will work closely with several departments to ensure timeliness of billing. Resolve accounts receivable inquires along with communication with customers on their account balances and discrepancies. The role will work closely with other departments in the organization including Contract Administration, Pricing Administration, and Sales as needed. This position will report directly to the Revenue Team Manager.

Essential Functions

  • Review supporting documentation and initiate billing process
  • Ability to understand contract terminology as it pertains to the specific customer
  • Work closely with internal departments to resolve conflict
  • Report monitoring and accountability to assist management in meeting the department objectives around accuracy and efficiency
  • Create reports and monitor customer account details for non-payments, delayed payments and other irregularities
  • Contact customer to collect on overdue invoices, coordinate rebills, and update pricing errors
  • Identify trends and prevent reoccurring payment issues
  • Crosscheck company records with customer pay agent/payables portals; address inconsistencies and rejected invoices

Qualifications

  • 2-3 years customer service experience required
  • 2-3 years of billing or collections experience preferred
  • Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)
  • Transportation industry experience a plus
  • Strong attention to detail and ability to finish any given task to completion

Desired Attributes

  • Professionalism- Adapts to changes in the work environment, reacts well under pressure, confronts difficult situations, and changes approach when necessary to meet business needs
  • Customer Service- Responds promptly and develops new approaches to meeting customer needs
  • Communications- Strong interpersonal, verbal/written skills are necessary to perform job at the expected level

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

  • Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
  • Provide constructive guidance to other employees and representatives of third parties.
  • Contribute to providing the highest quality of products and services to customers.

    • Job Details
    Job Location 96 North Canton OH CSC – North Canton, OH

    Position Type Revenue Acctg

    Travel Percentage None

    Job Shift 8hr

    Job Category NA

     

    To apply for this job please visit www.jobg8.com.

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    • Strong written and verbal communication skills.
    • Holds a strong sense of accountability for both individual and team objectives.
    • Embraces a forward-thinking mindset, contributing to a culture of continuous improvement and creativity.
    • Excellent time management, prioritization, attention to detail and organization skills
    • Strong Netsuite and MS Office skills
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    • Able to plan for and handle a heavy workload.
    • Able to exercise confidentiality.
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    Required Experience and Education:

    • Minimum 4 years’ relevant experience with billing and collections
    • Bachelor’s degree preferred
    • MS Teams proficiency or project management
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    Supervisory Responsibilities:

    • This role does not have people management responsibilities.

    Position Type:

    • This role is a full-time position with a standard workweek of Monday through Friday, 8:30 m. to 4:45 p.m. ET. The position may require overtime or weekend work.

    Travel:

    • Occasional travel is required.

    Work Environment:

    • This job operates in a remote and professional office environment. Whether remote or in-office, this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The employee will need to come to the office periodically to deposit checks and issue refund checks to candidates.

    Physical Demands:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to write, hear, speak, and present materials.

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    Please note that this job description may not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Job responsibilities may change at any time with or without notice.

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    • Run reports in Netsuite.
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    • Strong written and verbal communication skills.
    • Holds a strong sense of accountability for both individual and team objectives.
    • Embraces a forward-thinking mindset, contributing to a culture of continuous improvement and creativity.
    • Excellent time management, prioritization, attention to detail and organization skills
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    • Able to exercise confidentiality.
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    • Minimum 4 years’ relevant experience with billing and collections
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    Position Type:

    • This role is a full-time position with a standard workweek of Monday through Friday, 8:30 m. to 4:45 p.m. ET. The position may require overtime or weekend work.

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    • Occasional travel is required.

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    • This job operates in a remote and professional office environment. Whether remote or in-office, this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The employee will need to come to the office periodically to deposit checks and issue refund checks to candidates.

    Physical Demands:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to write, hear, speak, and present materials.

    Additional Information:

    Please note that this job description may not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Job responsibilities may change at any time with or without notice.

    Except as otherwise provided by law, all terms of employment are subject on an at-will basis and can change at any time.

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    Are you passionateabout making a difference in the lives of children? Join us at WeismanChildren’s Rehabilitation Hospital, one of the region’s top children’srehabilitation organizations, as we expand and evolve! With numerous excitingopportunities available, this is your chance to be part of a thriving teamdedicated to excellence in pediatric care. As we grow, we offer unparalleledsupport, advanced tools, and a collaborative environment while contributing toour mission. Come grow with us and shape the future of children’srehabilitation!

    We are recruiting fora full time (benefit eligible) Billingand Collections Repto join our skilled pediatric team of professionals in Marlton,NJ!

    About Us:

    Weisman Children’s is ahighly-acclaimed, community-based pediatric organization consisting of an acutecare rehabilitation hospital, outpatient rehabilitation centers, and medicalday care centers. We specialize in delivering individualized, family-centeredcare. By including family and caregivers in every step of the rehab process,along with an interdisciplinary approach to treatment, we give our patientsevery opportunity to reach their fullest potential. We are an equal opportunityemployer.

    Why Choose Us:

    You chose healthcare tomake an impact. At Weisman Children’s, we inspire you to help change lives andunlock the potential of every child, every day. Our culture is driven by ourcommunity, our values, and our team.

    Weare also proud to offer the following benefits:
    •Medical, dental,vision coverage
    •401(K) RetirementProgram with employer match
    •Employer paid lifeinsurance policy
    •Employee RecognitionProgram
    •Company discounts atselect retailers
    •And much more!

    POSITIONSUMMARY:

    Responsible and accountable for the billingprocess and other applications as assigned by the Office Manager. This includescertain activities involving program follow up and documentation, collectionscalls Month End data entry, prepares and processes Patient Billing,receptionist back up and other various clerical duties. Will be trained by theOffice Manager pertaining to HBA procedures. Thorough knowledge of facilitypolicies and procedures as it relates to the above duties.

    POSITIONQUALIFICATIONS:

    1. High SchoolDiploma

    2. Two yearsexperience in clerical or business environment

    3. Articulate,tactful, and able to deal with people in a pleasing manner in both personal andtelephone contacts

    4. Computer literatein Excel, MS Word, and Outlook

    5. Ability tocommunicate effectively

    #W1

    Please visit our careers page to see more job opportunities.

    To apply for this job please visit www.jobs2careers.com.

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