Aon
Director of Strategic Projects-Affinity Healthcare Technology Practice
The Operations Director I /Director of Strategic Projects is responsible for the management and prioritization of all technology initiatives supporting Affinity Healthcare’s business portfolio. This position is for a hybrid schedule, in office and remote throughout the week in Ft. Washington, PA.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
Skills and experience that will lead to success
Job Responsibilities:
- Oversight for all Affinity Healthcare Technology & strategic projects
- Manage, prioritize and ensure the accurate and timely implementation of all technology-related projects. These include initiatives driven by compliance, carrier partner mandates, and efforts focused on revenue growth and expense optimization.
- Platforms in scope include AS400, AuMine, InsPro, Majesco, Wintam, CoverWallet, web platforms
- Responsible for project submission, business requirements development, prioritization, User Acceptance Test (UAT) plans, UAT execution, and deployment in coordination with all teams.
- Support the implementation of the CoverWallet roadmap for Healthcare by providing testing support, ensuring teams are prepared with tools and training, and identifying and helping resolve challenges related to implementation.
- Maintain operational excellence, aligning cross-functional efforts, and ensuring strategic projects deliver on the ROI commitments.
- Requires interaction with multiple teams (IT, call center, operations, accounting, compliance) as well as Healthcare leadership.
- Requires communication with carrier partner to ensure alignment on project priorities and execution, as well as reporting on project status.
- Ensure we scale effectively and maintain our leadership position in the market, while remaining compliant with dynamic carrier and state regulatory requirements.
- Manage a team of 4 Operations Specialists
Required Experience:
- 10+ years of business experience preferably in the insurance industry
- Minimum of 2+ years of Experience in People Management, Project Management and Resource Planning
- Self starter with operational improvement / mentality
- Has technical expertise to accomplish complex processes/tasks
- Experience analyzing complex issues and coming up with creative solutions
- Proficiency in Microsoft Suite
- Strong organizational skills. Attention to detail and accuracy.
- Excellent communication; both written and verbal
- Proactive Management Style and consistent follow-through
- Ability to work both independently and collaboratively within a team environment.
Preferred Experience:
- 5+ years Technology Project Management
- Systems Knowledge (AS400, AuMine, Majesco, InsPro, Wintam, CoverWallet, etc.)
Education:
- Bachelor’s degree preferred or relevant validated experience
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email …@Aon.com
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Pay Transparency Laws:
The salary range for this position (intended for U.S. applicants) is $118,000 to $130,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
A summary of all the benefits offered for this position:
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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