TAMPA, Fla. (WFLA) — As liens and foreclosures filed by a Florida roofing company pile up, homeowners are asking what they should do?
Our Better Call Behnken investigation has shined a light on 131 complaints to the Florida Attorney General’s office and consumers who fear they could lose their homes because they are being held responsible for money their insurance companies refused to pay the roofer.
TJ Freidinger’s is one the latest to call me to share his story about Florida Roofing Specialists. His insurance company, Citizens Insurance, paid the roofer $24,000, but TJ now faces losing his own home after FRS filed a foreclosure lawsuit, seeking another $26,469 for “supplemental charges” that include things like a dumpster and shingles.
“Don’t try to take people’s homes,” Freidinger said. “And I got two young kids. What am I going to tell them? Oh, we got to move now. Where are we going? I don’t know.”
As the Florida Attorney General’s Office investigates 131 similar complaints against the company, calls and emails from worried homeowners are flooding the Better Call Behnken mailbox.
So, 8 On Your Side Consumer Investigator Shannon Behnken sat down with Yanet Cordova Quintro, an attorney with Merlin Law Group.
She is defending a Polk County homeowner in their foreclosure case with FRS.
“While you can settle, while you can file for bankruptcy, every case is different.” Cordova Quintro said. “Ultimately, there are other options. You can stand up and fight this.”
“You can file a complaint with the attorney general. Get it known. How can anyone assist if it’s not out there, if we’re not making this public and getting people who can step in and do their jobs, the attorney general, the local state attorneys, to step in and investigate this further.”
Cordova Quintro said the brightest red flag she has seen in the FRS contracts is the lack of how much the roof will cost.
“Contracts need to have a price, what are you paying for and what is the scope of what is being done,” she said. “If you don’t see an agreement with a price, don’t sign that agreement.”
Another red flag to look out for: salesman that knock on your door, offering to deal directly with your insurance company.
“There should not be negotiating on behalf of the insured,” she said. “They should not be telling or going into the cause of damage or the history of damage.”

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