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Service and Applications Engineer, Laser Radar

Nikon Metrology, Inc

Salary: –

JOB PURPOSE:

Nikon Metrology is seeking a driven Service/Applications Engineer to provide expert support for Laser Radar Systems, including lab and field service, installation, and repair. This role also supports contract service opportunities by assessing customer requirements, programming parts, and conducting inspections. The ideal candidate will lead customer programming development, implementation, and training.

WHY NIKON METROLOGY?

Youd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.

LOCATION:

This role involves 50% travel and requires proximity to the Brighton, Michigan office for onsite needs.

KEY AREAS OF RESPONSIBILITY:

Electrical and mechanical Laser Radar service and preventative maintenance at factory or in the field at customer sites.

Perform new system installations including calibration.

Perform Laser Radar field upgrades.

Detailed and timely completion of weekly paperwork including time sheets, service reports, expense reports, calibration reports.

ANCILLARY RESPONSIBILITIES:

Perform on-site customer maintenance training and support.

Pre-Sales Hardware/software demonstrations and support

Act as point of contact for dealer support and training

Trade show support; set up/ tear down equipment.

All other duties, as needed or required.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:

Able to travel up to 60-70% domestic and international

Ability to adapt to customer location

Able to lift 50lbs

HOW WE TAKE CARE OF OUR TEAM

CULTURE SPIRIT

Work as a Team, Act as a Family!We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office.

WORK-LIFE BALANCE

We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!

PERSONAL DEVELOPMENT

We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.

AMAZING MEDICAL BENEFITS & PERKS

Well take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as protected veterans.

QUALIFICATIONS

ESSENTIAL:

Certificates, Licenses, Registrations:

Associate degree in a technical field or equivalent hands-on experience

Required Knowledge, Skills, and Abilities:

Associate degree in a technical field or equivalent hands-on experience

2+ years of experience in field service, applications engineering, or metrologypreferably with high-precision or laser-based systems

Hands-on metrology experience

Proficiency with metrology software such as PolyWorks, SpatialAnalyzer, or similar

Direct experience with InnovMetric PolyWorks software

Strong mechanical aptitude

Basic to advanced electrical skills, including soldering

Proficiency with general office and computer software

Excellent customer communication and interpersonal skills

DESIRABLE:

Prior experience or working knowledge of metrology equipment

Experience with 3D metrology systems, laser radar, or coordinate measuring machines (CMMs)

Basic programming or scripting skills (Python, VBA, or macros)

Experience performing contract inspection services

Customer-facing experience in sales support or technical service

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Required

    Preferred

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